Principal Product Designer

Urban Ridge Supplies • New York, NY

20h • Hybrid

About The Position

The Principal Product Designer is the most senior design role within Constant Contact’s product organization, responsible for strategy and execution of the company’s most complex, high-impact product initiatives. The role works at the intersection of product vision, engineering constraints, and customer needs, solving ambiguous problems that shape the platform’s future. The designer defines strategy for an entire product pillar and influences decisions across teams. Depending on experience and organizational needs, the role may be a strategic individual-contributor position or include managing and mentoring a small team of senior designers.

Requirements

• 10+ years of progressive experience in Product Design, UX Design, or Interaction Design, with a record of launching complex products that deliver significant business results.
• Experience defining and driving design strategy for an entire product vertical or platform and solving foundational problems across multiple teams.
• Outstanding portfolio demonstrating mastery of the design process, systemic thinking, data-informed strategy, and executive communication.
• Deep understanding of modern software architecture, technical constraints, and front-end frameworks.
• Exceptional ability to communicate complex design concepts, strategies, and trade-offs to non-design audiences, including C-level executives.
• Ability to thrive in ambiguous, fast-paced environments and lead design efforts without heavy managerial oversight.
• Deep expertise designing integrated SaaS workflow tools and platforms for business and consumer users, including understanding design’s impact on conversion, adoption, and retention in subscription models.
• Familiarity with Generative AI tools and processes for rapidly iterating on concepts and designs, and experience using AI-driven analysis of customer feedback, research data, and usage patterns to accelerate data-driven design decisions.
• For candidates pursuing the management track: 3+ years of experience managing and developing designers, with a focus on coaching senior talent.

Responsibilities

• Define the long-term UX vision and design strategy for a major product pillar, aligning it with company objectives and anticipating future market and user needs.
• Own the end-to-end design lifecycle for ambiguous and technically challenging product areas, delivering scalable, accessible, measurable solutions.
• Influence stakeholders across Product, Engineering, Data Science, and executive leadership to build consensus and drive decisions.
• Lead and contribute to the Design System by identifying gaps and developing foundational patterns and design principles.
• Partner with Research and Data teams to synthesize quantitative and qualitative information into actionable design hypotheses and measure strategic design impact.
• On the management track, hire, mentor, and coach a small team of senior and staff-level product designers.
• On the management track, provide strategic direction and oversight for direct reports’ projects, ensuring alignment with product strategy and Design System standards.

Benefits

• Paid time off
• Competitive benefits package supporting employee and family health and well-being
• Career growth opportunities, including stretch assignments, coaching, and professional development
• Hybrid work flexibility, including remote work and access to offices for collaboration, training, and socializing
• Diversity and inclusion programs and educational opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed