Principal Pricing and Monetization Manager

Twilio•,

5d•$141,520 - $208,000•Remote

About The Position

Twilio is hiring a Principal Pricing and Monetization Manager to lead and scale platform-wide pricing and monetization strategies. This high-impact strategic leadership role will shape complex pricing and packaging strategies for Twilio’s expanding product portfolio and operationalize key pricing processes. The role is intended to contribute to business growth while simplifying the purchasing experience for customers. The position reports to the Director of Monetization & Pricing Strategy. The role is remote, but is not eligible to be hired in California, Connecticut, New Jersey, New York, Pennsylvania, or Washington. Employees may be asked to attend in-person team gatherings, functional off-sites, or customer meetings on an ad-hoc basis. Compensation varies by location; the listed ranges are provided for candidates in specified locations. The role may be eligible for Twilio’s equity and corporate bonus plans.

Requirements

At least 8 years of relevant experience in pricing strategy, including at least 5 years of direct ownership of pricing and monetization strategies in telecom, SaaS, PaaS, or adjacent industries.
Hands-on mastery of developing complex pricing models and evaluating monetization frameworks to generate insights and drive strategic alignment.
Proven track record leading and delivering complex, multi-stakeholder projects with clear, measurable business impact.
Exceptional oral and written communication skills, including the ability to explain complex pricing concepts in compelling narratives that influence peers and senior leadership.
Bachelor’s degree in a quantitative or business-related field, or equivalent experience.

Nice To Haves

Past experience in a B2B environment.
Direct experience designing and scaling multi-product, platform-level pricing strategies.
Deep understanding of advanced pricing survey techniques, such as conjoint analysis and Van Westendorp.
Consulting experience, an MBA, or an advanced degree in a quantitative discipline.

Responsibilities

Develop advanced pricing and packaging strategies to generate incremental revenue and margin, considering product strategy, go-to-market strategy, competitive differentiation, and financial analysis.
Partner with Product teams and senior leaders to align product strategy and roadmaps with monetization frameworks, and provide competitor pricing and packaging insights to inform requirements.
Analyze sales, customer behavior, product usage, competitive benchmark, and financial data to inform pricing strategies.
Coordinate across GTM Strategy, Product, Sales, Marketing, and Finance to support organizational alignment and execution of pricing initiatives.
Own end-to-end delivery of complex, multi-stakeholder monetization projects with measurable enterprise-level business impact.