Principal IT Infrastructure Program Manager

Cynet Systems•Oakland, CA

About The Position

The organization is seeking a highly skilled Principal Program Manager to lead and manage a portfolio of infrastructure initiatives. This strategic role is responsible for delivering complex projects within defined timelines, budgets, and scope while managing stakeholder expectations and fostering cross-functional collaboration. The position supports the organization’s 10-year strategy and the Information Systems Technology Services organization, which delivers technology solutions focused on reliability, security, customer satisfaction, and a climate-resilient, smart digital utility platform.

Requirements

  • Bachelor's degree or equivalent experience.
  • 10+ years of technology program and project management experience.
  • Experience using Project Portfolio Management (PPM) tools such as Planisware.
  • Project Management Professional (PMP) certification from PMI.
  • SAFe Agilist certification.
  • SAFe Lean Portfolio Management certification.

Nice To Haves

  • 15+ years of experience in technology program and project management preferred.

Responsibilities

  • Oversee and coordinate IT projects to align them with business goals and technology strategic objectives, manage project interdependencies, and allocate resources effectively.
  • Develop and implement strategic IT program plans, including project goals, timelines, and performance metrics.
  • Manage program and project budgets and ensure projects are completed within allocated budgets.
  • Identify potential project risks and develop mitigation plans.
  • Lead cross-functional teams and foster collaboration and effective communication across departments.
  • Update stakeholders on project progress, changes, and issues to ensure transparency and alignment with business objectives.
  • Track project milestones and assess performance to ensure objectives and expected outcomes are achieved.
  • Ensure project teams have the personnel, technology, and tools needed to execute tasks efficiently and on time.
  • Maintain project documentation, including plans, communication plans, risk logs, and status reports.
  • Ensure robust project governance and compliance with internal audit requirements.
  • Identify opportunities to improve processes and implement best practices to drive continuous improvement and innovation in IT program delivery.
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