IT Infrastructure Manager
Little Trees•Watertown, NY
About The Position
The IT Infrastructure Manager is a hands-on technical owner responsible for the day-to-day operation, reliability, security, and performance of network infrastructure and business-critical systems. The role has primary accountability for assigned infrastructure platforms and partners with IT Specialists and managed service providers to complete work as needed. The position is on call for after-hours issues.
Requirements
- At least 5 years of experience administering and supporting Windows server environments and network infrastructure.
- Strong working knowledge of Windows Server operating systems, such as Windows Server 2019 or later.
- Experience with virtualization technologies such as VMware or Hyper-V.
- Ability to communicate technical information verbally and in writing to a wide range of end users.
Responsibilities
- Own day-to-day operation of servers, including monitoring performance, configuration, maintenance, and repair.
- Plan and perform routine system maintenance and patching, coordinating scheduling and execution with IT Specialists and vendors as needed.
- Own and manage the network and related components across various sites, including switching/VLANs, Wi-Fi, firewalls, and site-to-site VPNs.
- Help define and implement company standards for the selection, configuration, deployment, and lifecycle management of business-critical systems, network infrastructure, and software.
- Maintain compliance with software licensing and software/hardware support agreements.
- Maintain records of system downtime and equipment malfunction.
- Coordinate with managed service providers and IT Specialists on troubleshooting, monitoring, and updating systems and software.
- Maintain availability and acceptable performance levels for mission-critical resources.
- Update, maintain, and annually test disaster recovery plans and procedures.
- Guide, mentor, and share knowledge with IT Specialists and other team members; document standards and procedures.
- Be on call for after-hours issues.
Benefits
- Immediate eligibility in 401K Savings Plan and match.
- Medical, dental, and vision insurance.
- Weekly dependent care reimbursement.
- Health and dependent care flexible spending accounts.
- On-site café and fitness center.
- Free family fitness memberships.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
