IT Infrastructure Manager
About The Position
The IT Infrastructure Manager is a hands-on technical owner responsible for the day-to-day operation, reliability, security, and performance of network infrastructure and business-critical systems. The role is the primary point of accountability for assigned infrastructure platforms and partners with IT Specialists and managed service providers to complete work as needed. The position requires travel to the Corporate Office in Watertown, NY for the first month of orientation, followed by routine travel there an average of four days per month. The manager is also on call for after-hours issues.
Requirements
- At least 5 years of experience administering and supporting Windows server environments and network infrastructure.
- Strong working knowledge of Windows Server operating systems, such as Windows Server 2019 or later.
- Experience with virtualization technologies such as VMware or Hyper-V.
- Ability to communicate technical information verbally and in writing to a wide range of end users.
- Travel to the Corporate Office in Watertown, NY for the first month of orientation, followed by routine travel there an average of four days per month.
Responsibilities
- Monitor and manage the performance, configuration, maintenance, and repair of all servers.
- Plan and perform routine system maintenance and patching, coordinating schedules and execution with IT Specialists and vendors as needed.
- Own and manage the network and related components across sites, including switching/VLANs, Wi-Fi, firewalls, and site-to-site VPNs.
- Help define and implement company standards for selecting, configuring, deploying, and managing the lifecycle of business-critical systems, network infrastructure, and software.
- Maintain compliance with software licensing and software and hardware support agreements.
- Maintain records of system downtime and equipment malfunctions.
- Coordinate troubleshooting, monitoring, and system and software updates with managed service providers and IT Specialists.
- Maintain availability and acceptable performance levels for mission-critical resources.
- Update, maintain, and annually test disaster recovery plans and procedures.
- Provide guidance, mentoring, and knowledge transfer to IT Specialists and other team members, and document standards and procedures.
- Be on call for after-hours issues.
Benefits
- Immediate eligibility in 401K Savings Plan and match.
- Medical and dental/vision insurance.
- Weekly dependent care reimbursement.
- Health and dependent care flexible spending accounts.
- On-site café and fitness center.
- Free family fitness memberships.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
