About The Position
In this strategic role, the Business Engagement Partner is at the heart of our mission to modernize McKesson Canada's critical systems. By working closely with the main stakeholders in Marketing & Commercial Operations, Product Strategy & Supplier Partnerships, and Technology Solutions, you will understand their goals and challenges to propose innovative technological solutions. You will play a key role in defining the IT roadmap and investment portfolio, ensuring the execution of all IT priorities defined in collaboration with your business stakeholders. Your expertise, combining business acumen and knowledge of industry trends, will enable you to deliver innovative technology solutions to our senior leadership team. With an executive presence, you will be the primary IT liaison for vice presidents and above, becoming their single point of contact for all IT-related matters. Take on this exciting challenge and help enhance the efficiency, effectiveness, and competitive advantage of McKesson Canada!
Requirements
- 10+ years of relevant experience
- Sales & Marketing, Retail Merchandising, Order Management and Customer Service operations
- Effective leadership, training, presentation skills and experience leading multiple, highly diverse teams to achieve/deliver results.
- Leadership experience and proven ability to collaborate and influence decisions at SVP and/or business units president level.
- Program Management
- Ability to think big picture and connect market trends to shape internal strategies proactively
- Advanced understanding of current and emerging healthcare analytics methodologies and applications in various sectors.
- Domain expert in the IT area, with deep knowledge of technology solutions; with healthcare IT preferred.
- Solid experience of key business areas and demand management.
- Strong business analytical skills with the ability to turn business needs into delivered solutions.
- Ability to effectively communicate with, and influence, people on all levels.
- Open minded for effective collaboration with technical and business teams.
- Strategic thinking skills – competency to connect business problems to technology solutions.
- Effective leadership, training and presentation skills, and experience in leading multiple, highly-diverse teams to achieve results.
- Thought leadership
- Negotiation skills
- Solid experience of key business areas (Sales & Marketing, Retail Merchandising, Customer Service operations)
- Work experience in a healthcare delivery setting preferred
- Clinical, operational, and/or financial analytics experience strongly preferred
- Enterprise Orientation/Global Mindset
- Data Driven Insights
- Financial/Business Acumen
- Market Insights
- Operational Excellence
- Cross-functional collaboration
- Strategic Partnering
- Drives execution
- Effective communication internally (stakeholders) and externally (suppliers) – at both the working team and mid/senior management level
- Executive Presence
- Intellectual curiosity, ability to innovate, and the courage to challenge the status quo
- Bachelor’s degree in computer science or related field or equivalent experience is required.
Nice To Haves
- Master’s Degree is considered an advantage
Responsibilities
- Oversees the business unit portfolio process, ensuring its ongoing relevance.
- Acts as Portfolio Manager as needed, defining and driving governance processes between Management Team (MT) and business units (BU), ensuring transparency and visibility into project team performance.
- Utilizes extensive knowledge of the company's product/service offerings and competitive landscape to identify new growth opportunities, technologies, and emerging products/services.
- Leads the business case development for optimizing existing service/solutions or developing next-generation products.
- Manages IT demand and portfolio, leading discussions on prioritization to balance business needs and IT constraints.
- Collaborates with and oversees teams responsible for defining product/service requirements, specifications, and development roadmaps to align with portfolio and corporate strategy priorities.
- Serves as the interface between business units and MT, coordinating across capabilities to meet business objectives.
- Translates business requirements into MT requirements and vice versa, ensuring alignment with relevant capabilities and solutions.
- Provides day-to-day support to ensure timely resolution of issues in accordance with service level agreements (SLAs).
- Provides day to day support ensuring issues are allocated and resolved in line with SLAs
- Advocates for local business functions in relation to Management Team (MT) capabilities.
- Ensures end-to-end business processes supported by MT are stable and optimized.
- Manages and optimizes the total cost of ownership of IT services within their business segment, in alignment with solutions teams.
- Acts as an escalation point for critical P1/P2 issues to minimize their impact on business operations.
Benefits
- competitive compensation package
- annual bonus or long-term incentive opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
