Principal IT Analyst
About The Position
As an IT Principal Analyst for the Software Asset Management team, this senior leader and subject matter expert drives complex analysis, strategic planning, and delivery of high-impact IT solutions. The role leads critical projects, conducts functional and technical analysis, develops solutions, mentors colleagues, and collaborates with stakeholders to define technology roadmaps. The analyst advises and supports people in adopting and embedding software asset management best practices, maintains and reviews procedures, and manages process compliance with business and regulatory requirements. The role identifies, assesses, and communicates risks; leads technical analysis discussions and approval reviews; and selects, integrates, and analyzes data from sources such as SCCM, ServiceNow, Lawson/ERP, and other integrations. It develops and evaluates analytics methods and models, shares findings, and iterates with additional data. The position models current- and future-state processes, helps stakeholders understand project impacts, and works with platform and department stakeholders on governance, expectations, and functionality roadmaps. Assignments may be complex or enterprise-wide. The analyst serves as an expert in the ServiceNow SAM module and provides direction as needed. The position is remote eligible.
Requirements
- Bachelor's degree in Computer Science, Technology, Medical, or Business discipline, or equivalent experience.
Nice To Haves
- 10 or more years of experience as a business, data, or technical analyst.
- Experience in a healthcare or hospital/medical-related industry.
- Experience working with project life cycles and project management methodologies.
- Experience partnering with financial and vendor management partners to drive process adoption and adherence to product owner specifications.
Responsibilities
- Lead critical projects and conduct complex functional and technical analysis.
- Develop solutions, mentor colleagues, and collaborate with stakeholders to define technology roadmaps.
- Advise and support adoption of software asset management best practices.
- Maintain procedures and regularly review their effectiveness and efficiency.
- Manage process compliance with business and regulatory requirements, and identify, assess, and communicate risks.
- Lead focused technical analysis discussions, deliver supporting artifacts, and drive review sessions to obtain necessary approvals.
- Select, acquire, integrate, and analyze data from SCCM, ServiceNow, Lawson/ERP, and other sources.
- Develop data hypotheses and methods, train and evaluate analytics models, share insights, and iterate using additional data.
- Model current- and future-state processes and clarify project impacts on current-state operations.
- Work with platform and department stakeholders on governance, expectations, and roadmaps for desired functionality.
- Serve as an expert in the ServiceNow SAM module and provide direction where required.
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What This Job Offers
Job Type
Full-time
Career Level
Principal
