IT Clinical Training Analyst (Principal)

Garnet Health•Mechanicstown, NY

6d•Onsite

About The Position

The IT Clinical Training Analyst Principal works on Garnet Health’s IT team at Garnet Health Medical Center Middletown and reports to the Clinical Application Administrator. Working closely with clinical and informatics analysts and Epic trainers, the role collaborates with application teams to build and maintain the training environment, communicate with end users and system representatives in preparation for application training, conduct post-training assessments, and keep training materials current and available. The analyst conducts classroom and at-the-elbow Epic training for clinical and non-clinical users. The role requires an in-depth understanding of the software, policies, procedures, and workflows, and credentialing in the application being taught. The analyst also sets up and breaks down scheduled classes, administers proficiency assessments and class evaluations, and shares ideas for improving training effectiveness.

Requirements

Clinical experience.
Adult education experience.
Microsoft Office experience.
Virtual training experience.
Level 1: At least 2 years of relevant clinical, technical, educational, or operational experience; must achieve an Epic credential within 1 year of hire or transfer.
Level 2: At least 5 years of relevant clinical, technical, educational, or operational experience; must achieve an Epic credential within 1 year of hire or transfer, or already be credentialed at hire.
Level 3: More than 5 years of relevant clinical, technical, educational, or operational experience and Epic certification at hire or transfer.

Nice To Haves

Associate’s degree preferred, or an approved equivalent combination of education and experience.
Epic Trainer credential preferred but not required; training will be provided to the right candidate.

Responsibilities

Collaborate with application teams to build and maintain the training environment.
Communicate routinely with end users and representatives throughout the Garnet Health System in preparation for application training.
Conduct post-training assessments.
Keep training materials up to date and available.
Conduct classroom and at-the-elbow Epic training for clinical and non-clinical users.
Develop an in-depth understanding of the software, policies, procedures, and workflows, and become credentialed in the application being taught.
Set up and break down scheduled training classes.
Administer proficiency assessments and class evaluations at the end of each session.
Share ideas with the team to improve training effectiveness.