Principal IT Analyst
About The Position
The Principal IT Analyst is a senior leader and subject matter expert on the Software Asset Management team, responsible for complex analysis, strategic planning, and delivery of high-impact IT solutions. The role leads critical projects, conducts functional and technical analysis, develops solutions, mentors colleagues, and collaborates with stakeholders to define technology roadmaps. It requires extensive experience across the software asset lifecycle, deep expertise in publisher licensing and reconciliation practices, strong analytical and communication skills, and the ability to influence strategic outcomes. The analyst provides advice, guidance, and support to promote best-practice software asset management; maintains and regularly reviews procedures; and manages process compliance with business and regulatory requirements. The role identifies, assesses, and communicates risks; leads technical analysis discussions and review sessions; and prepares supporting artifacts for approvals. It selects, acquires, and integrates data from sources such as SCCM, ServiceNow, Lawson/ERP, and other integrations, then develops and evaluates analytics methods and models, shares findings, and iterates with additional data. The position analyzes current- and future-state processes and helps stakeholders understand project impacts. It works closely with platform and department stakeholders on governance, expectations, and desired functionality roadmaps. Assignments may involve complex projects or enterprise-wide work. The analyst serves as an expert in the ServiceNow SAM module and provides direction where required. The position is remote eligible.
Requirements
- Bachelor’s degree in Computer Science, Technology, Medical, or Business discipline, or equivalent experience.
- Extensive experience across the software asset lifecycle space.
- Deep expertise in publisher licensing and reconciliation practices.
- Exceptional analytical and communication skills.
- Proven ability to influence strategic outcomes.
Nice To Haves
- 10 or more years of experience as a business, data, or technical analyst.
- Experience in a healthcare or hospital/medical-related industry.
- Experience working with project life cycle and project management methodologies.
- Experience partnering with financial and vendor management partners to drive process adoption and adherence to product owner specifications.
Responsibilities
- Lead critical projects and deliver high-impact IT solutions.
- Conduct in-depth functional and technical analysis and develop innovative solutions.
- Mentor colleagues and collaborate with stakeholders to define technology roadmaps.
- Advise, guide, and support people in adopting and embedding software asset management best practices.
- Maintain procedures in the assigned area and regularly review them for effectiveness and efficiency.
- Manage and maintain process compliance with business and regulatory requirements.
- Identify, assess, and communicate associated risks.
- Lead focused technical analysis discussions, deliver supporting artifacts, and drive review sessions for necessary approvals.
- Select, acquire, and integrate data from sources such as SCCM, ServiceNow, Lawson/ERP, and other integrations.
- Develop data hypotheses and methods; train and evaluate analytics models; share insights and findings; and iterate with additional data.
- Model and analyze current-state and future-state processes and foster understanding of project impacts on current state.
- Work with platform and department stakeholders on governance, expectations, and roadmaps for desired functionality.
- Serve as an expert in the ServiceNow SAM module and provide direction where required on complex projects or enterprise-wide assignments.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Principal
