IT Analyst
About The Position
Schweitzer Engineering Laboratories’ IS Department is seeking a professional, collaborative, and detail-oriented IT Analyst in Pullman, Washington. The role designs, implements, researches, secures, supports, monitors, improves, troubleshoots, and capacity-plans enterprise systems. It also identifies and mitigates IT system risks, supports complex user requests, manages projects, and creates and maintains thorough IT documentation. The IT Analyst develops automation to improve operational efficiency, reduce manual effort, and increase reliability. The role designs, implements, and supports CI/CD pipelines for application, infrastructure, and configuration deployments; collaborates with engineering and operations teams to automate provisioning, monitoring, patching, and lifecycle management; and deploys, manages, and troubleshoots containerized workloads and orchestration platforms such as Kubernetes. U.S. citizenship is required. The position includes participation in an after-hours on-call rotation.
Requirements
- U.S. citizenship is required.
- At least 2 years of related experience in a technical environment.
- Knowledge of IT methods, practices, procedures, and policies.
- Desire for lifelong learning and maintaining a comprehensive understanding of evolving technologies.
- Experience teaching and mentoring IT interns and associates.
- Ability to adapt to dynamic, fast-paced environments and rapid change.
- Ability to participate in an after-hours on-call rotation.
- Absolute confidentiality and unquestionable ethics.
- Excellent customer service commitment.
- Strong automation mindset and passion for eliminating repetitive tasks and improving operational processes.
- Familiarity with modern infrastructure practices, including Infrastructure as Code, Git-based workflows, and automated testing.
- Working knowledge of containerization technologies and container orchestration platforms.
- Ability to analyze complex problems and develop scalable, maintainable technical solutions.
Nice To Haves
- Bachelor's degree in a related field or equivalent work experience in an IT environment.
- Technical background and knowledge of manufacturing and/or engineering processes.
- Ability to meet SEL Motor Vehicle Report Qualification Standards.
- Experience with programming and scripting languages such as PowerShell, Python, Bash, SQL, or similar technologies.
- Experience designing and maintaining CI/CD pipelines using modern source control and automation platforms.
- Experience with container technologies and orchestration platforms such as Docker and Kubernetes.
- Experience with automation, configuration management, and Infrastructure as Code tools.
- Familiarity with version control systems and collaborative software development practices.
Responsibilities
- Design, implement, research, secure, and support enterprise systems.
- Identify and mitigate risks inherent in IT systems.
- Monitor, improve, troubleshoot, and perform capacity planning for systems.
- Support and troubleshoot complex user requests.
- Plan and manage projects.
- Create and maintain concise and thorough IT documentation.
- Develop and maintain automation solutions that improve operational efficiency, reduce manual effort, and increase system reliability.
- Design, implement, and support CI/CD pipelines to automate application, infrastructure, and configuration deployment processes.
- Collaborate with engineering and operations teams to automate system provisioning, monitoring, patching, and lifecycle management.
- Deploy, manage, and troubleshoot containerized workloads and container orchestration platforms such as Kubernetes.
- Participate in an after-hours on-call rotation.
Benefits
- Employer-funded employee stock ownership plan (ESOP).
- Personal 401(k) options.
- Medical, prescription, dental, vision, life, and disability insurance.
- 10 paid holidays.
- Annual vacation accrual starting at 12 days.
- 9 paid sick days.
- Paid family and medical leave covering 90% of pay.
- STEM courses, apprenticeships, tuition assistance, and engineering development programs.
- Wellness, fertility, adoption, and flexible spending benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
