Principal Infrastructure Engineer / IT (PTX11926)

RealManage•Plano, TX

1d•$180,000 - $210,000

About The Position

The Principal Infrastructure Engineer is a senior technical leader who combines architectural vision with hands-on engineering execution. The role defines infrastructure strategy and technology standards supporting RealManage’s operations across 24 states, and implements those designs using Infrastructure as Code and modern cloud practices. It takes a holistic view of the organization’s technology landscape, establishing reference architectures, design patterns, and governance frameworks that promote consistency and scalability while owning the full lifecycle from strategic vision through production implementation. The position requires a methodology-first approach to cloud technology, applying foundational concepts such as IAM, virtual networking, DNS, load balancing, compute, and storage across providers including AWS and Azure. It is an individual-contributor role with a strong mentoring component, guiding systems administrators and engineers toward more strategic ways of working. The posting notes a potential path into people management for those who desire it. The role is based at the Plano CSC (CAM Support Center) in Plano, Texas. The description also calls for being comfortable working in a fully remote environment with distributed teams. The position is full time, with a stated salary range of $180,000 to $210,000, depending on education and experience.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.
At least 10 years of progressive experience in IT infrastructure, systems engineering, or cloud engineering, including at least 3 years in a senior or principal-level role.
Ability to connect infrastructure decisions to business outcomes, evaluate cross-platform dependencies, and define standards for a complex, multi-entity organization.
Strong conceptual understanding of cloud fundamentals, including IAM, VPCs/VNets, load balancing, DNS, compute, and storage, with the ability to apply these concepts across cloud providers.
Methodology-first approach to technology decisions, including evaluating trade-offs, developing decision frameworks, and explaining rationale to technical and non-technical stakeholders.
Hands-on experience with one or more Infrastructure as Code tools, such as Terraform, CloudFormation, or Bicep.
Proficiency with Git-based version control and CI/CD pipeline design and management.
Experience with containerization technologies, particularly Docker.
Ability to mentor and influence engineering teams without direct management authority.
Excellent communication skills and ability to explain complex technical concepts and architectural decisions to diverse audiences.
Strong problem-solving and analytical skills, including a methodical approach to troubleshooting, root cause analysis, and architectural review.
Self-directed and comfortable working in a fully remote environment with distributed teams.

Nice To Haves

Experience with GitLab CI/CD, or equivalent experience with GitHub Actions, Jenkins, Azure DevOps, or similar platforms.
Familiarity with monitoring and observability platforms such as Datadog, Prometheus, or Grafana.
Scripting and automation proficiency in PowerShell, Python, or Bash.
Experience with container orchestration using Kubernetes or equivalent platforms.
Understanding of security and compliance frameworks such as SOC 2, HIPAA, and CIS benchmarks as they relate to cloud infrastructure.
Experience developing technology standards, governance processes, or architectural review practices for mid-to-large organizations.
Cloud certifications such as AWS Solutions Architect, Azure Administrator, or Terraform Associate.
Experience supporting infrastructure in M&A or multi-entity environments.

Responsibilities

Define and maintain infrastructure strategy, including reference architectures, design patterns, and technology standards that support consistency, security, and scalability.
Evaluate enterprise technology interdependencies and develop integration strategies that reduce complexity and technical debt.
Develop infrastructure technology roadmaps aligned with business objectives, growth plans, and mergers and acquisitions activity.
Create and maintain governance frameworks for infrastructure decisions, platform selection, service adoption, and architectural reviews.
Evaluate technology options and recommend solutions based on trade-offs involving cost, performance, security, and operational complexity.
Lead technical due diligence for mergers and acquisitions, assessing acquired infrastructure and developing migration and consolidation strategies.
Architect, design, and implement reliable, secure, and cost-efficient cloud infrastructure across AWS and Azure environments.
Advance Infrastructure as Code practices using tools such as Terraform, CloudFormation, or Bicep, ensuring deployments are repeatable, version-controlled, and auditable.
Design and maintain CI/CD pipelines using GitLab CI/CD or equivalent platforms.
Define and enforce best practices for cloud networking, IAM, security groups, and virtual network architecture.
Develop and maintain Docker containerization strategies for development and production workloads.
Establish and improve monitoring, alerting, and observability standards.
Collaborate with DevOps, security, application, and business teams to align infrastructure capabilities with organizational needs.
Author and maintain architecture decision records, reference designs, runbooks, and standard operating procedures.
Mentor and coach systems administrators and engineers through technical guidance, architectural thinking, code reviews, and knowledge-sharing.
Participate in incident response and root cause analysis, improve infrastructure resilience, and incorporate lessons learned into architectural standards.
Perform other duties as assigned to meet the ongoing needs of the organization.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life and disability insurance
Health Savings Account (HSA), available to employees enrolled in the required high-deductible medical plan
Flexible Spending Account (FSA)
Education reimbursement
401(k) matching
Employee Assistance Program (EAP)
11 paid holidays