About The Position

Medtronic is seeking a Principal Field Clinical Specialist to provide day-to-day field clinical study, technical, education, and site-management support for its Mitral and Tricuspid Therapies clinical programs. The role promotes clinical programs by educating current and new investigators, supporting new technologies and clinical cases, and helping achieve safe patient outcomes and company objectives. It is remote and requires approximately 75% travel, including possible international travel and overnight stays. The specialist supports Intrepid TMVR/TTVR procedures, including device preparation and case support, troubleshooting, patient selection, and imaging-related support. The position also manages relationships and enrollment support at assigned clinical sites, coordinates patient-screening materials and product shipping, and delivers training to physicians, hospital personnel, research staff, and Medtronic employees. The role works with cross-functional teams and provides feedback from clinical sites to support product development and improvement. The work environment includes clinical settings such as operating rooms and cath labs, with potential exposure to infectious disease, radiation, and blood-borne pathogens. The role involves extensive travel and may require work outside a typical Monday-through-Friday, 8:00 a.m.-to-5:00 p.m. schedule. A valid driver's license and active vehicle insurance are required.

Requirements

  • High school diploma or degree and at least 8 years of clinical support experience, such as field clinical specialist, clinical engineer, or relevant hospital experience; or an associate degree and at least 6 years of such experience; or a bachelor's degree and at least 4 years of such experience; or an advanced degree and at least 2 years of such experience.
  • Ability to travel approximately 75%, including international travel and overnight stays.
  • Valid driver's license and active vehicle insurance policy; driving record will be reviewed.
  • Ability to work in cath labs or operating rooms with radiation exposure and wear required personal protective equipment.
  • Ability to work outside a typical Monday-through-Friday, 8:00 a.m.-to-5:00 p.m. schedule.
  • Ability to lift 20 pounds, sit and stand for up to 8 hours per day, and wear a lead apron for extended periods, averaging 2-3 hours.
  • Ability to perform extended periods of computer-based work and use computers and CT reconstruction programming.
  • Hearing, sight, and speaking ability.
  • Ability to operate a moving vehicle.
  • Comfort working in clinical environments with potential exposure to infectious disease, radiation, and blood-borne pathogens.
  • For bachelor's degrees earned outside the United States, the degree must satisfy the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).

Nice To Haves

  • At least 3 years of Structural Heart industry field experience, such as TAVR, mitral, tricuspid, or LAAC.
  • Experience with echocardiographic imaging of the mitral and/or tricuspid valve.
  • Experience using CT segmentation and analysis software such as 3Mensio or similar.
  • Experience with trans-septal procedures, including TMVR, LAAC, or adjacent therapies.
  • Clinical research experience coordinating multicenter trials and/or significant structural heart experience with established technical expertise and knowledge.
  • Experience presenting, writing, and teaching clinical and medical information.
  • Experience with group presentations and hands-on interventional or surgical cardiac procedures.
  • Clinical research experience in structural heart or other medical devices.
  • Experience coordinating multicenter cardiology trials.
  • Experience with Good Clinical Practice (GCP) and/or regulatory compliance guidelines for clinical trials.
  • Proficiency in Microsoft Office applications, including Excel, PowerPoint, and Word; MS Project or similar scheduling software; and project management techniques and tools.

Responsibilities

  • Conduct on-site education and/or consulting.
  • Support field personnel in delivering customer service and outcomes.
  • Partner with cross-functional teams to develop and execute enrollment plans.
  • Participate in conventions, forums, and meetings to increase product awareness.
  • Work with Therapy Development Management to provide customer case and education support.
  • Identify and facilitate growth opportunities with the Clinical Support Team.
  • Serve as a technical resource for a medical product or solution.
  • Support clinical study procedures, including preparation of Intrepid TMVR/TTVR devices and case support.
  • Provide technical support and troubleshoot devices and systems.
  • Support assessments of device suitability and patient selection.
  • Provide support involving imaging modalities such as echocardiography, angiography, and CT.
  • Relay clinical-site product-performance feedback to inform engineering designs and enhancements, and support research and development in evaluating new-product concepts and potential device modifications.
  • Develop and maintain customer relationships and enrollment support at assigned sites through knowledge of site processes and resources.
  • Establish and maintain productive relationships with principal investigators, research coordinators, operating room and cath lab staff, nursing units, decision makers, and administrative staff.
  • Serve as the point of contact for assigned sites during patient screening and enrollment, supporting collection of required materials for review by the assigned committee and/or sponsor.
  • Coordinate communication between internal and external customers to facilitate product shipping and returns according to Medtronic policy.
  • Assist in developing and delivering physician training materials, including hands-on simulator and benchtop training, didactic sessions, case studies, and training presentations.
  • Educate and train customer sites on technical matters related to Medtronic products through individual training, in-service programs, seminars, and symposiums.
  • Provide training and resources for procedure certification and activation.
  • Educate, mentor, and train Medtronic employees across functions as required.
  • Perform other duties as assigned.

Benefits

  • Competitive salary and flexible benefits package.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Health Savings Account.
  • Healthcare Flexible Spending Account.
  • Life insurance.
  • Long-term disability leave.
  • Dependent daycare spending account.
  • Tuition assistance/reimbursement.
  • Global well-being program (Simple Steps).
  • Incentive plans, including eligibility for a Sales Incentive Plan.
  • 401(k) plan with employer contribution and match.
  • Short-term disability.
  • Paid time off.
  • Paid holidays.
  • Employee Stock Purchase Plan.
  • Employee Assistance Program.
  • Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
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