Principal Field Clinical Specialist - Mitral & Tricuspid (Missouri/Kansas)

Medtronic•USA-MO, MO

6d•$150,000 - $175,000•Remote

About The Position

The Principal Field Clinical Specialist provides day-to-day field clinical study, technical, educational, and site-management support for Medtronic’s Mitral and Tricuspid Therapies clinical programs. The role promotes clinical programs by educating current and prospective investigators, supporting new technologies and procedures, and helping achieve safe patient outcomes and company objectives. The position is remote and requires approximately 75% travel, including international travel. Clinical work takes place in settings such as operating rooms and catheterization laboratories. The specialist supports clinical procedures and Intrepid TMVR/TTVR device preparation and case support, troubleshoots devices and systems, and advises on device suitability, patient selection, and imaging. The role also gathers site feedback for product development and serves as a technical connection between customers and engineering. Customer and study support includes building relationships with assigned sites, supporting screening and enrollment, and coordinating product shipments and returns. The position also helps develop and deliver physician and site training, including hands-on simulator and benchtop training, didactic sessions, case studies, and training for procedure certification and activation. The specialist may educate and mentor internal employees and represent the company at conventions, forums, meetings, and other educational events. The work may involve exposure to infectious diseases, radiation, and blood-borne pathogens. It may require work outside typical weekday business hours, extensive travel and overnight stays, prolonged computer work, and wearing a lead apron and other required personal protective equipment. A valid driver’s license and active vehicle insurance are required.

Requirements

High school diploma or degree and at least 8 years of clinical support experience, such as field clinical specialist, clinical engineer, or relevant hospital experience; or an associate degree and at least 6 years of such experience; or a bachelor’s degree and at least 4 years; or an advanced degree and at least 2 years.
Valid driver’s license and active vehicle insurance policy; driving record will be reviewed.
Ability to travel approximately 75%, including overnight stays and international travel.
Ability to work in catheterization laboratories or operating rooms, including with radiation exposure, and wear required personal protective equipment.
Ability to work outside a typical Monday–Friday, 8:00 a.m.–5:00 p.m. schedule.
Ability to lift 20 pounds; sit and stand for up to 8 hours per day; and wear a lead apron for extended periods, typically 2–3 hours.
Ability to use computers and CT reconstruction programming.
Hearing, sight, and speaking ability.
Comfort working in clinical environments with potential exposure to infectious diseases, radiation, and blood-borne pathogens.
For bachelor’s degrees earned outside the United States, the degree must satisfy the stated requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).

Nice To Haves

At least 3 years of Structural Heart industry field experience, such as TAVR, Mitral, Tricuspid, or LAAC.
Experience with echocardiographic imaging of the mitral and/or tricuspid valve.
Experience with CT segmentation and analysis software, such as 3Mensio or similar.
Experience with trans-septal procedures, including TMVR, LAAC, or adjacent therapies.
Clinical research experience coordinating multi-center trials, or significant Structural Heart experience with established technical expertise and knowledge.
Experience presenting, writing, and teaching clinical and medical information.
Experience with group presentations and hands-on interventional or surgical cardiac procedures.
Clinical research experience in Structural Heart or other medical devices.
Experience coordinating multi-center cardiology trials.
Experience with Good Clinical Practice and/or regulatory compliance guidelines for clinical trials.
Proficiency with MS Office applications, including Excel, PowerPoint, and Word; MS Project or similar scheduling software; and project management techniques and tools.

Responsibilities

Conduct on-site education and consulting.
Support field personnel in providing service and outcomes for Medtronic customers.
Partner with cross-functional teams to develop and execute enrollment plans.
Participate in conventions, forums, and meetings to increase product awareness.
Work with Therapy Development Management to provide customer case and education support.
Identify and pursue growth opportunities with the Clinical Support Team.
Serve as a technical resource for a medical product or solution.
Support clinical study procedures, including Intrepid TMVR/TTVR device preparation and case support.
Provide technical support and troubleshoot devices and systems.
Support device suitability and patient selection, including knowledge of echo, angiography, and CT imaging modalities.
Provide clinical-site feedback on product performance for engineering designs and enhancements, and support research and development evaluation of new product concepts and potential modifications.
Develop and maintain customer relationships and enrollment support with assigned sites, including knowledge of site processes and resources.
Build and maintain working relationships with investigators, research coordinators, operating room and catheterization laboratory staff, nursing units, decision makers, and administrative staff.
Serve as a point of contact for assigned sites during patient screening and enrollment, supporting collection of materials for review by the assigned committee or sponsor.
Coordinate communications to facilitate product shipping and returns in accordance with Medtronic policy.
Assist in developing and delivering physician training materials and events, including hands-on training, didactic sessions, case studies, and presentations.
Educate and train customer sites on technical matters through individual sessions, in-service programs, seminars, and symposia; provide resources for procedure certification and activation.
Educate, mentor, and train internal Medtronic employees as needed.
Perform other duties as assigned.