Principal Consultant (Fiber Design Engineer)

Computacenter•San Francisco, CA

About The Position

The Principal Consultant serves as a senior technical and client-facing subject matter expert, providing consulting leadership across complex data center engagements. The role focuses on hyperscale fiber infrastructure and structured cabling design, deployment, testing, quality assurance, troubleshooting, and standards compliance. The consultant leads client engagements and project delivery, develops business proposals and statements of work, identifies new business opportunities, manages client relationships, and coordinates project scope, budgets, schedules, risks, and status reporting. The role also provides technical leadership for fiber design, installation, commissioning, testing, remediation, documentation, and standards compliance across large-scale data center environments. The position requires at least five years of hands-on experience supporting fiber infrastructure in hyperscale data centers, along with current BICSI DCDC and RCDD certifications. Annual compensation is $130,000–$165,000 USD. Computacenter describes its benefits as an attractive mix of benefit plans supporting health, financial security, and peace of mind, without specifying individual plan types.

Requirements

  • Legally eligible to work in the United States.
  • At least five years of hands-on experience supporting fiber infrastructure in hyperscale data center environments.
  • Current BICSI Data Center Design Consultant (DCDC) certification.
  • Current BICSI Registered Communications Distribution Designer (RCDD) certification.
  • Demonstrated experience with high-density fiber design, installation, testing, commissioning, troubleshooting, and documentation in large-scale mission-critical environments.
  • Ability to lead technical troubleshooting and root-cause analysis across complex, high-volume fiber environments.
  • Ability to develop standards, best practices, installation procedures, testing methodologies, and acceptance criteria for large-scale fiber deployments.
  • Ability to interpret data center drawings, fiber matrices, cable schedules, rack elevations, port maps, and test reports.
  • Proficiency with fiber inspection and test equipment, including optical loss test sets (OLTS), optical power meters and light sources, and OTDR platforms.
  • Strong knowledge of fiber types, connector systems, MPO/MTP polarity methods, optical budgets, insertion loss, reflectance, and link performance requirements.
  • Expert-level knowledge of hyperscale data center fiber infrastructure and structured cabling systems.
  • Ability to take ownership of queries and manage them through to prompt resolution.
  • Creative and analytical approach to problem solving.
  • Ability to perform as a credible, capable professional and expert in the relevant field.
  • Broad knowledge of the business benefits technical solutions can provide.
  • Experience dealing with and influencing multi-tier management.
  • Good working knowledge of relevant functional systems.
  • Experience developing best-practice policies and procedures for a functional area.
  • Strong written and verbal communication skills.
  • Excellent interpersonal and communication skills, including the ability to present in a group setting.

Nice To Haves

  • Strong working knowledge of computer system applications such as Windows, Microsoft Office, OSX, and Salesforce.

Responsibilities

  • Partner with business leaders to deliver services that support company objectives and the company’s Winning Together values.
  • Identify and contact potential clients, develop new business engagements, and build relationships with existing clients to generate repeat business.
  • Maintain frequent client communication, make regular client visits, and ensure client satisfaction.
  • Meet with clients and management to determine project scope, budgets, and timelines.
  • Develop business proposals, statements of work, and other reports; negotiate project terms and conditions as needed.
  • Implement product development initiatives to meet future client needs.
  • Identify project risks and challenges and develop resolution plans.
  • Schedule client meetings, process client invoices, and review engagement letters.
  • Provide project training to clients as needed.
  • Identify business opportunities and convert them into projects; find potential customers through networking, referrals, and communities.
  • Plan and manage multiple projects, track progress, correct delays, and report project status to clients regularly.
  • Support development of functional and technical specifications.
  • Act as the Fiber Subject Matter Expert for hyperscale data center design, deployment, commissioning, and remediation.
  • Lead and review structured cabling and optical fiber designs, including backbone, horizontal, inter-rack, and high-density connectivity architectures.
  • Provide technical guidance on single-mode and multimode fiber systems, including MPO/MTP and LC connectivity, polarity, loss budgets, pathways, labeling, and cable management.
  • Validate fiber infrastructure against applicable BICSI, TIA, ISO/IEC, and customer-specific data center standards and requirements.
  • Develop and review fiber test plans, methods of procedure, acceptance criteria, and quality-control processes for large-scale deployments.
  • Provide expertise in Tier 1 and Tier 2 fiber testing, including optical loss testing, polarity and continuity validation, OTDR analysis, inspection and cleanliness, and troubleshooting failed links.
  • Analyze fiber test results and field conditions, identify root causes, recommend corrective actions, and drive resolution of installation and performance issues.
  • Provide technical leadership to project engineers, technicians, subcontractors, and customer teams carrying out high-volume fiber installation and testing.
  • Review drawings, bills of material, fiber matrices, port maps, test documentation, and as-built records for accuracy and constructability.
  • Support client design reviews, technical workshops, proposals, SOW development, estimating, and solution recommendations related to data center fiber infrastructure.
  • Embrace and support Computacenter’s mission and core values.

Benefits

  • Competitive compensation plans and long-term career opportunities.
  • An attractive mix of benefit plans intended to contribute to good health, future financial security, and peace of mind.
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