About The Position

Medtronic is seeking a Principal Clinical Specialist to provide technical support for Superficial Venous Interventions (SVI) products and procedures in the Miami, Boca Raton, and Fort Lauderdale area. The role supports physicians, nurses, technicians, and sales representatives through customer training and coverage of critical cases, particularly cases requiring technical guidance on safe and effective product use. The specialist provides education on superficial venous ultrasound, the Closure System and related products, VenaSeal, procedural supplies, and associated procedures. The position partners with sales teams on territory strategy, customer and employee training, case support, market development, inventory needs, and customer issue resolution. It also provides product-performance feedback to Research and Development and helps develop tools and tactics that improve sales effectiveness. The role involves extensive travel, including overnight stays, work in hospitals, surgery centers, physician offices, cath labs, and operating rooms, and the ability to work outside a typical weekday schedule. The position requires a high school degree and at least nine years of experience, an associate degree and at least five years, or a bachelor's degree and at least three years. Compensation includes a U.S. base salary range of $110,000–$120,000 and eligibility for a Sales Incentive Plan.

Requirements

  • High school degree and at least 9 years of experience, or an associate degree and at least 5 years of experience, or a bachelor's degree and at least 3 years of experience.
  • Valid driver's license for the state of residency and active vehicle insurance.
  • Ability to travel extensively by car and plane, including overnight stays up to 50–75% of the time depending on geography.
  • Ability to conduct company business outside a typical Monday–Friday, 8:00 a.m.–5:00 p.m. schedule.
  • Ability to lift 20 pounds and wear a lead apron for extended periods, averaging 2–3 hours.
  • Ability to work in cath labs or operating rooms with radiation exposure and to wear required personal protective equipment.
  • Ability to work in hospitals, surgical centers, and physician offices, with exposure to infectious disease, radiation, and blood-borne pathogens.
  • Ability to operate a moving vehicle and use computers and a CT reconstruction program.
  • Ability to remain independently mobile, interact with a computer, and communicate with peers and coworkers.
  • Ability to perform extended periods of computer-based work and meet the role's hearing, sight, and speaking requirements.

Nice To Haves

  • Ultrasound and/or venous experience.
  • Thorough working knowledge of medical terminology, medical procedures, and the medical device industry.
  • Excellent customer service skills.
  • Excellent interpersonal, written, and verbal communication skills.
  • Computer literacy, including expertise with Microsoft Outlook, Excel, Word, and PowerPoint.
  • Ability to build and maintain positive relationships with peers and colleagues across organizational levels.
  • Strong project management skills and experience coordinating programs.
  • Ability to coordinate or participate in numerous tasks and projects in a fast-paced, organized manner while meeting deadlines.
  • Strong work ethic in accomplishing position objectives.
  • Registered Vascular Technologist (RVT) or Registered Vascular Specialist (RVS) certification; helpful but not mandatory.

Responsibilities

  • Train potential users and sales audiences on the Closure System, VenaSeal, and related products and procedures.
  • Provide training on superficial venous ultrasound, Closure Fast, RFS, RFG2, supporting supplies, and materials, including ultrasound and product in-services, mock cases, case coverage, and field employee training.
  • Provide technical case support as needed to help drive business and support safe and effective product use.
  • Train and educate customers on products and associated procedures, and work with physicians and lab or office staff on case selection.
  • Investigate customer complaints, develop solutions, prepare reports, and make recommendations to management.
  • Support territory sales strategy through sales partnerships, in-servicing, market development, inventory support, purchase-order collection, and technical case support.
  • Provide flexible technical case coverage.
  • Educate and support cardiovascular sales and clinical colleagues on peripheral products and share best practices across teams.
  • Participate in company-sponsored training and educational offerings and maintain technical knowledge and skills.
  • Provide Research and Development staff with feedback on product performance issues and potential improvements.
  • Work with the Sales team to develop site-specific strategies for selling venous vascular products to established U.S. accounts.
  • Help develop tools and tactics to increase the effectiveness of sales strategies.
  • Support customers at hospitals, surgery centers, and physician offices.
  • Keep the manager informed about changes in work schedule or workload.
  • Adhere to financial, regulatory, and quality compliance standards and requirements.

Benefits

  • Competitive salary and flexible benefits package.
  • Sales Incentive Plan (SIP) with the opportunity to earn incentive compensation for achieving or exceeding goals.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Health Savings Account.
  • Healthcare Flexible Spending Account.
  • Life insurance.
  • Long-term disability leave.
  • Dependent daycare spending account.
  • Tuition assistance or reimbursement.
  • Global well-being program (Simple Steps).
  • 401(k) plan with employer contribution and match.
  • Short-term disability.
  • Paid time off.
  • Paid holidays.
  • Employee Stock Purchase Plan.
  • Employee Assistance Program.
  • Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
  • Capital Accumulation Plan for Vice Presidents and above, or subject to IRS earning minimums.
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