Principal, Client Relations

Hut 8•Miami, FL

10h•Onsite

About The Position

Own customer-facing project management from lease execution through Ready for Service (RFS), acting as the central link among the customer, Hut 8 Commercialization, Asset Management, Engineering and Construction, and the general contractor. The role spans project development, construction, commissioning, and delivery. At RFS and project closeout, customer and site responsibility transitions to Asset Management. After the handoff, the role moves to the next development- or construction-stage customer project. The position is based in the office at Hut 8’s corporate headquarters in the Brickell area of Miami, Florida. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

5 to 10 years of experience in project management, construction management, owner's representation, or customer delivery, including direct experience in data center environments.
Strong working knowledge of EPC and general contractor processes, including design development, RFIs, submittals, procurement, construction sequencing, commissioning, change management, and project closeout.
Ability to work in detail with engineering and construction teams while communicating clearly with customers and internal stakeholders.
Experience assessing and communicating the cost, schedule, technical, contractual, and operational impacts of proposed project changes.
Strong written and verbal communication skills, including the ability to manage key customer stakeholders and translate between technical and commercial audiences.
Highly organized, with the ability to manage multiple decisions, timelines, approvals, and work streams across one or more active projects.
Proactive approach to identifying risks early, driving cross-functional resolution, and maintaining accountability across internal and external teams.

Nice To Haves

Familiarity with data center leases, EPC agreements, construction contracts, and change orders.

Responsibilities

Serve as the customer's primary point of contact for design, engineering, construction, commissioning, and delivery matters through RFS.
Integrate day-to-day work across the customer, internal Hut 8 teams, and the general contractor.
Maintain detailed knowledge of project design development, construction sequencing, RFIs, submittals, schedule dependencies, open issues, and change orders by working directly with Hut 8 and contractor engineering and construction teams.
Manage customer-initiated change requests from intake and clarification through technical scoping, internal coordination, cost and schedule impact assessment, pricing, customer approval, implementation tracking, and closeout.
Evaluate and communicate proposed changes’ effects on cost, schedule, design, procurement, commissioning, and contractual commitments.
Ensure change orders and customer requests follow processes established under applicable EPC, general contractor, engineering, and lease arrangements, and escalate deviations to the appropriate internal owner.
Translate customer requirements into clear direction for internal and contractor teams, and explain technical and schedule information to the customer and Commercialization team.
Provide regular, accurate customer updates on design, engineering, procurement, construction, commissioning, schedule, open decisions, and risks.
Prepare for and lead recurring customer project meetings, maintaining action logs, decision records, and issue trackers and following up on assigned actions.
Maintain a single source of truth for customer requests, project commitments, lease-driven delivery obligations, amendments, change-order history, approvals, and communications.
Identify and escalate issues that could affect RFS, customer expectations, commercial terms, project economics, or long-term asset operability.
Coordinate project closeout and formal handoff to Asset Management at RFS, including final change-order documentation, project records, open items, and transfer of customer, contractual, and operational history.
Transition to the next development- or construction-stage customer project following handoff.