Principal Business Process Analyst
About The Position
GDIT is hiring a Principal Business Process Analyst to support customer activities. The role emphasizes project management, project tracking, delivery coordination, and Agile execution, combining business analysis with hands-on oversight to keep initiatives on schedule, manage risks, and help cross-functional teams deliver high-quality solutions. The position is remote and supports work in Washington, DC. The analyst manages project plans, schedules, milestones, dependencies, risks, delivery roadmaps, dashboards, and status reporting across multiple Scrum and Kanban teams. The role also facilitates Agile ceremonies, monitors sprint health, supports teams in removing impediments, and manages Jira workflows and boards. The analyst gathers and documents requirements, translates them into user stories and acceptance criteria, documents processes and opportunities for improvement, and maintains traceable artifacts in Confluence. Jira, Confluence, and AI tools are used extensively for planning, tracking, reporting, documentation, workflow automation, and coordination. GDIT describes itself as a global technology and professional services company serving U.S. government, defense, and intelligence customers. It has 26,000 experts and operates in more than 50 countries.
Requirements
- Bachelor’s degree.
- 8 or more years of project management, business analysis, or Agile delivery experience.
- Proven experience tracking projects, managing schedules, writing requirements, and developing user stories.
- Proficiency with Jira and Confluence for project management, requirements tracking, and workflow documentation.
- PMP certification.
- U.S. citizenship.
Nice To Haves
- Understanding of ITIL or other process improvement frameworks.
- Experience integrating business and operational data into Jira and Confluence to support traceability, reporting, and workflow automation.
Responsibilities
- Lead day-to-day project management, including schedule development, milestone and dependency tracking, and risk and issue mitigation.
- Maintain project plans, dashboards, status reports, and delivery roadmaps for stakeholder visibility.
- Track progress across multiple Scrum and Kanban teams using Jira and align planned work, in-flight activities, and delivery commitments.
- Follow up on action items, deliverables, blockers, and stakeholder requests through project tracking routines.
- Establish repeatable project workflows and documentation standards to strengthen governance and operational consistency.
- Facilitate sprint planning, backlog refinement, daily standups, reviews, and retrospectives.
- Help cross-functional teams remove impediments, improve communication, and align with sprint goals.
- Monitor sprint health metrics, including velocity, burndown, capacity, and flow, and address delivery risks.
- Manage Jira workflows, boards, tasks, and queries.
- Elicit, document, and validate business and functional requirements, translating them into user stories and acceptance criteria.
- Document end-to-end processes and identify opportunities for optimization, automation, or reengineering.
- Partner with SMEs, technical teams, analysts, and operations staff to ensure requirements are understood and delivered correctly.
- Maintain structured documentation and linked artifacts in Confluence to support traceability across requirements, development, and reporting.
- Use Jira, Confluence, and AI tools for project planning, tracking, reporting, documentation, workflow automation, and multi-project coordination.
Benefits
- Full-flex work week where possible.
- 401(k) with company match.
- Internal mobility team dedicated to helping employees manage their careers.
- Collaborative teams of motivated critical thinkers and innovators.
- Medical plan options, some with Health Savings Accounts.
- Dental plan options.
- Vision plan.
- Paid time off plans, including vacation, sick and personal time.
- Paid holidays.
- Paid parental leave and a paid family leave program of up to 160 hours in a rolling 12-month period for eligible employees.
- Military, bereavement, and jury duty leave.
- Disability benefits, including short- and long-term disability.
- Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance are provided or available.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
