Business Process Analyst
About The Position
The Homeland Sector within Leidos is seeking a Business Process Analyst with systems, software, cloud, and Agile experience to support a complex program providing Agile development and operations and maintenance for critical systems. The program supports the Passenger Systems Program Directorate (PSPD) Interface and Support Processes division within Customs and Border Protection (CBP). PSPD supports Department of Homeland Security and CBP missions, including screening and processing travelers at U.S. ports of entry. The role frequently interacts with architects, Agile delivery teams, CBP product owners, and other stakeholders to lead the gathering, refinement, and documentation of business needs and requirements. The position requires working in Ashburn, Virginia, twice a week. The primary focus is business process analysis, though the analyst may sometimes perform manual testing or Scrum Master duties.
Requirements
- Bachelor's degree with at least 8 years of relevant experience, or a master's degree with at least 6 years of relevant experience, or 7 years of experience in lieu of a degree.
- Experience working with AI/ML as an integral part of the software lifecycle and/or implementing AI/ML solutions to support a mission.
- Experience supporting Agile efforts using Agile, Scrum, or Kanban.
- At least 5 years of experience writing user stories, slicing features, using test suites, and maintaining an issue backlog.
- Excellent verbal and written communication skills and the ability to interact professionally with diverse Agile teams, product owners, stakeholders, and subject-matter experts.
- Experience conducting stakeholder interviews and facilitating stakeholder workshops.
- Experience with JIRA.
- Ability to work in Ashburn, Virginia, twice a week.
Nice To Haves
- Active CBP BI.
- Experience with CBP PSPD.
- Previous experience developing software applications in a DevOps environment using one or more of Java, HTML5/JavaScript, Oracle, web services, or IBM MQ.
Responsibilities
- Collaborate with product owners, technical leads, and developers to elicit requirements and document epics, stories, features, and acceptance criteria in JIRA.
- Work with product owners to refine, groom, and prioritize the backlog.
- Work with development teams to clarify technical and QA requirements.
- Collaborate with the team to understand requirements and develop and test functionality using BDD and ATDD.
- Adapt to the customer's changing environment, adopt customer processes, and foster innovative ideas.
- Adopt new ways of working, socializing, and collaborating with stakeholders, while understanding their business goals.
- Work independently with little supervision and provide strong leadership.
- At times, take on manual testing and/or Scrum Master duties, while keeping business process analysis as the primary focus.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
