Principal Application Analyst -Epic

Renown Health•Reno, NV

About The Position

The Principal Application Analyst provides application design and configuration, resolves complex issues, and collaborates with cross-functional teams to meet organizational goals and requirements. The role works closely with leadership to prioritize and delegate work for application resource teams, including large projects and daily operational tasks. It partners with operational stakeholders and end users to optimize systems and workflows through continued technology innovation aligned with Renown’s core values and policies. The position provides strategic oversight, technical leadership, and lifecycle management for complex application environments within a dynamic healthcare system. It is responsible for dependable, scalable, and cost-effective solutions supporting enterprise-wide clinical and business operations. The role does not provide patient care and works with a general level of supervision.

Requirements

Ability to read, write, speak, and understand English sufficiently to perform job duties safely and effectively.
At least 8 years of experience working in an information technology or healthcare setting.
At least 8 years of healthcare application analysis or application configuration and support experience.
Demonstrated project management experience.
Proficiency with Microsoft Office Suite, including Outlook, PowerPoint, Excel, Teams, and Word.
Ability to use a computer to complete online learning requirements, access online forms and policies, and complete online benefits enrollment.

Nice To Haves

Bachelor’s degree in information technology, healthcare, science, or business, or an equivalent level of professional experience.
Experience with the application related to the position being filled.
Project management experience.
Application certification, accreditation, or proficiency, which may be required for the application(s).
Experience in a business or operational capacity using the tools and systems supported by the position may be considered as a substitute for the specified application configuration and support experience.

Responsibilities

Serve as a senior application analyst, project coordinator, customer support specialist, and application architect across multiple domains.
Provide advanced technical support, user education, and ongoing maintenance for assigned applications and system interfaces.
Lead internal project planning and resource allocation for application initiatives and upgrades, collaborating with the project management office on strategic projects.
Direct the analysis, design, testing, and deployment of new systems and enhancements to existing applications, ensuring solutions are technically sound, user-centric, and compliant with regulatory standards.
Partner with clinical, operational, and IT leadership to troubleshoot issues, optimize application performance, and identify opportunities for innovation and efficiency.
Oversee the lifecycle of assigned applications, including planning, implementation, maintenance, upgrades, and retirement, aligning work with enterprise architecture and strategic objectives.
Respond to service desk tickets and user inquiries regarding assigned applications and resolve them in a timely and effective manner.
Act as the primary point of contact for application-related work requests; evaluate technical feasibility, integration requirements, and scheduling considerations, and communicate with stakeholders.
Create and maintain technical documentation, including standards for naming and numbering conventions, change control, environment management, and security classifications.
Manage multiple tasks while delivering high-quality results and meeting deadlines.
Develop level-of-effort estimates and accurately track actual time worked.