Principal Analyst - Billing

Iberdrola • Binghamton, NY

9d • $101,000 - $132,000 • Onsite

About The Position

The Principal Analyst - Billing is responsible for managing and supporting complex billing programs, including DER and other specialized billing programs. This role involves representing NYSEG and RG&E Billing on various working groups and meetings, collecting data for regulatory filings, and ensuring compliance with mandates. The analyst will interpret PSC orders, implement action items, and develop solutions for billing configuration changes. Additionally, the role requires developing reports, analyzing data to identify trends and troubleshoot issues, and acting as a liaison with internal and external stakeholders. The position also involves anticipating billing-related regulatory needs and risks, mentoring and training colleagues, and serving as a Subject Matter Expert (SME) for regulatory filings. The role may also involve representing the company at regulatory meetings, committees, or hearings. Note: The listed responsibilities are not exhaustive, and employees may perform other related duties as assigned.

Requirements

• B.A/B.S in related field plus 10 years relevant experience, OR Associate degree relevant or H.S diploma plus 15 years relevant experience. Relevant experience considered in lieu of education.
• Demonstrated analytical and problem-solving abilities.
• Proficient with Microsoft Office.

Nice To Haves

• Competencies: Growth & Continuous Improvement, Initiative & Change, Results Focused, Customer Centric (internal and/or external), Communication, Collaboration, Leadership (people managers/leaders).

Responsibilities

• Manage and support complex billing programs.
• Manage DER and/or other specialized billing programs.
• Represent NYSEG and RG&E Billing on Joint Utility working groups, other stakeholder working groups, and DPS meetings.
• Collect data and create reports for annual and quarterly regulatory filings.
• Ensure compliance of all mandates and complete annual CEO Certification review.
• Interpret PSC orders, document requirements, and implement action items.
• Support the development and implementation of solutions and/or Billing configuration changes to remain in compliance with orders and tariffs.
• Develop reports and analyze data to identify trends, troubleshoot issues, and make suggestions for process improvements.
• Act as liaison and communicate effectively with internal and external stakeholders to foster positive relationships.
• Anticipate billing related regulatory needs and risks and communicate with leadership.
• Act as an experienced mentor to others in business area and provide training as required.
• Transfer knowledge to raise level of productivity and expertise of business unit.
• Act as SME to support regulatory filings.
• May represent company at regulatory meetings, committees, or hearings.

Benefits

• Fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
• Reasonable accommodation for individuals with disabilities or disabled veterans who are unable to use the online tool.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: High school or GED