Billing Analyst

Intercontinental Exchange Holdings, Inc.•New York, NY

1d•Onsite

About The Position

Intercontinental Exchange has an opportunity for a Full-Time Billing Analyst. This role involves performing various billing activities for diverse revenue streams, completing billing implementations, reviewing customer contracts for accurate billing, and collaborating with business units and customers to resolve inquiries. The analyst will also be responsible for invoicing quality review, meeting deadlines for revenue collection, managing customer inquiries, and participating in billing enhancements and projects.

Requirements

Associate or Bachelor's degree in Accounting or business-related field.
Minimal years of work experience but must be driven, hardworking individual.
Candidate must possess excellent verbal and written communication skills.
Candidate must have strong organizational skills with extreme attention to detail.
Must feel comfortable working with large data sets.
Must have the ability to analyze and solve problems, prioritize tasks and work independently.
Candidate must be able to handle confidential and sensitive information in a professional manner.
Ability to work in a fast-paced environment and have the flexibility to handle various job assignments.

Nice To Haves

Strong Microsoft Excel skills is preferred.
Actively explore and adopt emerging AI technologies to enhance billing processes, improve data accuracy, and drive operational efficiencies.
Experience dealing with a large customer base is a plus.

Responsibilities

Perform billing activities for various revenues streams, such as Options and Equities Trading fees, Listing fees, Pricing and Reference Data fees, Connectivity fees, Market Data fees, Regulatory fees and other miscellaneous billing fees.
Complete billing implementations to address additions, modifications and terminations of service within accounts timely and accurately.
Review fee schedules within customer contracts to ensure billing is done accurately based on contractual terms.
Communicate with various business units, colleagues, and customers to resolve inquiries and/or discrepancies.
Perform invoicing quality review and make recommendations to enhance billing methods, processes and controls.
Consistently meet all required deadlines for timely collection/remittance of revenue.
Monitor and maintain billing inboxes for customer inquiries and respond promptly and professionally.
Collaborate with other stakeholders on billing enhancements and projects by conducting required testing.