Principal - Account Manager, Product & New Accounts

Bread Financial•Draper, UT

12d•$139,800 - $279,600•Hybrid

About The Position

This role develops strategies for product offerings, capabilities, features, and new account acquisition to grow assigned credit card portfolios. It supports and nurtures brand partner relationships, aligns partners on product, capability, and acquisition initiatives, and optimizes portfolio health. The role collaborates with and indirectly leads cross-functional matrix teams to deliver acquisition and product strategies that meet client and organizational needs. It uses data from matrix partners to guide portfolio decisions, align strategies with business goals, and allocate resources efficiently. The position resolves complex acquisition and product issues, removes internal roadblocks, identifies portfolio needs, aligns plans with P&L goals, prioritizes capabilities, leads analytics, and manages value proposition impacts. The role develops portfolio plans and forecasts, coordinates strategic analytics, recommends product and capability changes, and presents plans and recommendations to brand partners, potentially including C-suite stakeholders. It works across teams such as Credit Management, Field, Portfolio Analytics, Marketing, Digital, Technology, Operations, and Fraud. The position is remote or hybrid, with three to four in-office days per month required for employees within 60 miles of a Bread Financial location. Periodic travel to brand partner offices and events may be required, with travel up to 10% quarterly. Work outside standard business hours may be required.

Requirements

Bachelor’s degree in Business Administration, Marketing, or a related field, or equivalent relevant work experience.
10–13 years of experience in Account Management, Sales, Finance, Product Management, Project Management, Marketing, or credit card portfolio management.
Ability to perform essential job functions and meet the physical, mental, and work-environment requirements, with reasonable accommodations where applicable.
Must be authorized to work in the United States on a full-time basis without current or future sponsorship.

Nice To Haves

Master’s degree in Business Administration, Marketing, Finance, or a related field.
Experience leading complex initiatives in a highly matrixed environment.
Experience managing strategic client relationships and senior-level stakeholders.
Experience leading credit card product launches, retail partnerships, or private-label credit card programs.
Experience using performance metrics and data to guide strategic decisions.

Responsibilities

Nurture brand partner relationships to drive business growth and retention; advocate for brand partners while meeting business objectives and remove internal roadblocks or initiate escalations.
Set objectives, negotiate outcomes, and collaborate with matrix teams including Credit Management, Field, Portfolio Analytics, and Marketing; work cross-functionally with Digital, Capabilities, Technology, Operations, and Fraud to align client strategies with business goals.
Partner with peers to resolve complex, ambiguous issues affecting multiple teams or the organization; allocate resources efficiently and make decisive choices in high-stakes situations.
Identify strategic portfolio needs and request annual or quarterly acquisition plans from MCOE; align plans with P&L and long-term plans, present them for client approval, share campaign strategy briefs and deadlines, and review results and recommendations with the brand.
Assess capabilities, identify those that support portfolio objectives, prioritize capability launches with peers, build business cases for brand partners, and ensure the product mix meets business needs and P&L goals.
Coordinate and develop complex analytics to predict performance trends and guide decisions; integrate data from multiple departments and identify opportunities for process optimization and innovation.
Develop value proposition strategy based on portfolio objectives; consult MCOE, coordinate with ECM and other matrix partners, gain brand alignment on changes and opportunities, and manage P&L impacts.
Lead comprehensive acquisition and new-account forecasts using cross-functional data, ensuring alignment with strategic goals and accurate prediction of P&L impact.

Benefits

Medical insurance
Prescription drug coverage
Dental insurance
Vision insurance
Basic and optional life insurance
Supplemental medical plans
Short- and long-term disability coverage
Six weeks of 100% paid parental leave for eligible parents after a 180-day waiting period
401(k) plan
11 paid holidays
Flexible Time Off (FTO) program
Paid Sick and Safe Time (PSST)
Illinois Paid Leave for Illinois associates
Company stock purchase opportunity during offering periods
Annual incentive bonus based on individual and company performance
Career development opportunities