Pricing & Offer Manager (1325)

Ripple Fiber•Charlotte, NC

8d•Onsite

About The Position

Ripple Fiber is seeking a highly analytical and strategic Pricing & Offer Manager to lead the development, deployment, and optimization of our pricing strategies and offers for both acquisition and retention. This role will sit at the center of commercial decision-making and play a critical role in driving subscriber growth, revenue performance and competitive positioning. The ideal candidate combines strong financial and analytical capabilities with practical go-to-market execution experience. They understand how pricing and promotional strategy influence consumer behavior, channel performance, product mix, and long-term customer value. This individual will work cross-functionally across Marketing, Sales, Finance, Operations, Analytics, and Customer Experience to ensure pricing and promotional strategies are financially sound, operationally executable, and commercially effective.

Requirements

Bachelor's degree in Business, Finance, Marketing, Economics, Analytics, or related field.
5+ years of experience in pricing strategy, revenue management, offer management, product marketing, financial analysis, or related commercial functions.
Strong financial modeling and analytical skills with the ability to translate data into actionable business recommendations.
Advanced proficiency in Excel and experience with reporting and analytics platforms.
Ability to manage multiple initiatives in a fast-paced, high-growth environment.
Strong cross-functional collaboration and communication skills.
Experience working with sales, marketing, finance, and operational teams on go-to-market initiatives.
Comfortable balancing strategic thinking with hands-on execution.

Nice To Haves

Experience in telecommunications, broadband, subscription services, SaaS, or other recurring revenue businesses strongly preferred.

Responsibilities

Develop and manage residential and small business pricing strategies across broadband products and service tiers.
Design acquisition and retention offers that balance subscriber growth, profitability, competitive positioning, and long-term customer value.
Evaluate pricing ladders, promotional structures, discounts, incentives, and bundle strategies to improve conversion and customer mix.
Support market-level pricing recommendations based on competitive dynamics, penetration goals, and financial objectives.
Help establish pricing and offer governance processes to improve organizational alignment and consistency.
Build financial models to evaluate pricing changes, promotional investments, and customer lifetime value impacts.
Analyze offer performance across acquisition, retention, and win-back initiatives.
Quantify impacts to ARPU, margin, payback periods, churn, and overall revenue performance.
Partner with Finance and Analytics teams to forecast offer outcomes and measure commercial performance.
Develop scenario modeling to support executive decision-making and strategic planning.
Coordinate the operational deployment of pricing and promotional changes across systems, sales channels, marketing campaigns, and customer communications.
Partner with Marketing and Sales teams to ensure pricing and offers are clearly communicated and effectively executed in-market.
Work closely with Operations, Customer Care, and Technology teams to ensure offer feasibility and implementation readiness.
Support testing strategies for new pricing concepts, retention tactics, and promotional structures.
Monitor and report on pricing and offer effectiveness across all channels, including e-commerce, door-to-door, inside sales, and retention.
Develop dashboards and reporting frameworks that measure conversion performance, offer adoption, retention outcomes, and promotional ROI.
Identify trends, risks, and optimization opportunities through ongoing analysis.
Recommend adjustments to pricing structures, offers, and promotional calendars based on market response and business performance.