Prevention Case Manager

Shelter House • Fairfax, VA

6h • $52,000 - $56,000

About The Position

The Prevention Case Manager supports community-based survivors of domestic and sexual violence, stalking, and/or human trafficking who are at imminent risk of homelessness. The role provides time-limited, client-centered direct services by assessing needs, connecting clients with appropriate services, and advocating for comprehensive support that helps survivors increase safety and achieve housing stability. Services are guided by clients’ needs and goals and respect their self-determination.

The position draws on knowledge of community resources to connect families with legal services, case coordination, and other supportive services. The role also works with the Senior Prevention Case Manager to ensure services follow agency philosophy, best practices, and applicable regulations, and collaborates with community providers and allied professionals to coordinate wrap-around support.

Requirements

• Bachelor’s degree in social work, human services, or a related field, or commensurate experience.
• At least 1 year of human services or direct services experience.
• Strong written and oral communication skills.
• Ability to prioritize competing priorities and make sound judgments.
• Ability to complete tasks while navigating frequent interruptions.
• Ability to develop creative, resourceful solutions to unique challenges.
• Strong organizational and time-management skills.
• Valid driver’s license and reliable transportation; local travel of 10–15% for appointments.
• Ability to drive a minivan.
• Flexibility to work outside normal business hours when needed.
• Annual TB test is required.
• Ability to sit or stand for long periods.
• Ability to lift items weighing 10–20 pounds.

Nice To Haves

• Experience providing services to victims of domestic violence, people with mental health issues, and people with substance abuse issues.
• Fluency in a language other than English, such as Spanish, Farsi, Arabic, or Amharic.

Responsibilities

• Assess clients’ physical, mental health, and social needs, life skills, employability, housing history and barriers, educational needs, financial management skills, strengths, and other relevant areas; work with clients to develop and achieve housing goals.
• Administer flexible financial assistance in support of client safety and stability goals.
• Provide mobile advocacy by meeting regularly with assigned clients at safe locations in the community.
• Provide crisis intervention and develop individualized safety plans as needed.
• Assist victims with protective-order filings and affidavits, and accompany clients to court proceedings and appointments, including attorney meetings, hearings, and housing interviews.
• Help clients search for housing by identifying leads, assisting with applications, and accompanying clients on housing tours.
• Build relationships with local landlords, negotiate lease terms, and advocate for clients.
• Develop monthly budgets with clients and provide money-management education and connections to financial literacy programs as needed.
• Document client contacts in client files and VADATA and maintain complete records according to agency and best-practice standards.
• Provide domestic violence psychoeducation using tools such as the Power and Control Wheel and Cycle of Violence.
• Empower clients and household members to pursue individual goals and conduct ongoing reviews of client service plans.
• Work with the Senior Case Manager to ensure services follow agency philosophy, best practices, and applicable federal, state, and local regulations.
• Collaborate with community providers and allied professionals to coordinate comprehensive wrap-around services.
• Participate in staff meetings and training as directed by the supervisor.
• Contribute to a multidisciplinary team that includes Shelter House employees, deployed staff, and involved agencies.
• Use Microsoft products proficiently for day-to-day work.
• Exemplify Shelter House’s iCARE values: Inclusivity, Collaboration, Accountability, Respect, and Empowerment.
• Perform other duties necessary to support the program and agency.

Benefits

• Medical, dental, and vision insurance for full-time employees, with a generous employer contribution toward premiums.
• 401(k) contributions with a 4% employer match.
• 13 paid holidays and 2 floating holidays.
• Opportunity to take your birthday off.
• Four annual team-building events.
• Work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level