Prestige Fragrance Advisor - Part Time - SouthPark Mall

Belk•Charlotte, NC

23h•Onsite

About The Position

The Prestige Fragrance Advisor drives sales and delivers a positive customer experience through excellent service, client relationship building, product demonstrations, and customized recommendations across multiple fragrance brands. The role calls for enthusiasm for the fragrance and beauty industry, competitive drive, and confidence in a fast-paced environment. This is an hourly, part-time position at SouthPark Mall. The advisor supports store and personal objectives by building customer loyalty, creating memorable store experiences, executing promotions and events, and providing a seamless omnichannel experience. The role also includes merchandising and replenishing products, maintaining visual and hygiene standards, supporting store fulfillment and asset protection, and contributing to a positive store culture. Additional duties may be assigned.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Ability to work independently with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move throughout all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.

Responsibilities

Take ownership and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with teammates, vendors, customers, and the community.
Build customer loyalty through excellent service, clienteling tools, tailored product advice, and recommendations.
Execute promotions, special events, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide a seamless omnichannel experience and communicate inventory, assortment, and product details.
Use training tools and feedback to build product knowledge, suggestive selling behaviors, and expertise in industry tips and fragrance trends.
Encourage repeat client interactions as a knowledgeable and trusted resource.
Merchandise and replenish products promptly.
Maintain visual merchandising, signing, and beauty hygiene standards according to vendor and company directives.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating achievements.
Adapt to changing circumstances and assist with other selling and store operations tasks as assigned.
Support store fulfillment and asset protection by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and following safety guidelines.