Prestige Fragrance Advisor - Part Time - SouthPark Mall

Belk•Charlotte, NC

2d•Onsite

About The Position

The Prestige Fragrance Advisor is an hourly, part-time role responsible for driving sales and delivering a positive customer experience across multiple fragrance brands. The advisor builds client relationships, demonstrates products, and provides customized recommendations. Success in the role requires enthusiasm for fragrance and beauty, competitive drive, and confidence in a fast-paced retail environment. The advisor helps achieve store and personal objectives through excellent customer service, clienteling, promotions, customer outreach, product knowledge, and omnichannel selling. The role also supports merchandising, replenishment, store fulfillment, asset protection, and day-to-day operations while contributing to a positive store culture.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role and a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Ability to work independently with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to move regularly around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.

Responsibilities

Achieve store objectives and personal and store key metrics through ownership, accountability, and initiative.
Build genuine relationships with teammates, vendors, customers, and the community to create memorable store experiences.
Build customer loyalty through excellent service, clienteling tools, and tailored product advice and recommendations.
Execute promotions, special events, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide a seamless omnichannel experience and discuss inventory, assortment, and product details confidently.
Build product knowledge and selling expertise using training tools and resources, and by embracing feedback; encourage repeat client interactions as a trusted resource.
Merchandise and replenish products in a timely manner, and maintain visual merchandising, signing, and beauty hygiene standards according to vendor and company directives.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating achievements.
Adapt to changing circumstances and support selling and store operations through other assigned tasks.
Support store fulfillment and asset protection initiatives by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and following safety guidelines.