Prestige Beauty Advisor

Ulta Beauty, Inc. • Wadsworth, OH

9d • Onsite

About The Position

The Prestige Beauty Advisor (PBA) maximizes sales in prestige categories, including color cosmetics, skincare, and fragrance, by engaging guests, identifying their individual needs, and assisting with merchandise selection and purchase. The role delivers exceptional guest service, product knowledge, makeup applications, skincare analysis, and demonstrations while following company policies and procedures and maintaining store standards for cleanliness and replenishment. The PBA supports the Sales Manager through a focus on sales and events, guest service and associate culture, and operating procedures and compliance.

Requirements

• High school diploma is preferred.
• Cosmetology, esthetician, or demonstrator’s license where required by state law.
• One year of relevant work experience or an equivalent combination of education and relevant work experience is preferred.
• Passion for and significant competency in prestige products, guest service, and selling.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Strong communication skills.
• Flexible availability for days, evenings, weekends, and holidays.
• Ability to attend corporate business meetings and conferences, including overnight stays.

Responsibilities

• Contribute to store goals for retail and service sales, guest loyalty including credit, retail shrink, and omni-channel sales, with a focus on prestige products and iconic brands.
• Provide exceptional guest service by greeting and engaging guests, personalizing assistance, recommending complementary products or services, and informing guests about promotions, events, and services.
• Handle sales, refunds, and exchanges courteously.
• Perform makeup applications, skincare analysis, and product demonstrations.
• Book appointments and support services and in-store events that deliver a strong guest experience and meet sales goals.
• Stay informed about industry trends, products, and services, including their ingredients and benefits.
• Maintain prompt, regular attendance.
• Contribute to an inclusive environment and collaborate with managers and associates to grow the business.
• Participate in ongoing training and brand and category education.
• Follow company policies, procedures, standards, and dress code.
• Keep prestige and iconic brand areas replenished, signed, and faced, and maintain testers in compliance with hygiene standards.
• Maintain store operational standards and cleanliness, including salesfloor, restrooms, cashwrap, backroom, break area, and makeover stations.
• Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing using company technology and practices.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Protect company assets by following loss prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Eligible full-time associates receive paid time off, health, dental, vision, life, and disability benefits.
• Eligible part-time associates receive dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED