Network Company President - Retail - Western Massachusetts

Teamshares•Agawam, MA

6d•Onsite

About The Position

Teamshares is seeking a President to lead Yankee Mattress Company, a long-standing mattress manufacturer and retailer in Western Massachusetts. The company produces premium, handmade custom mattresses and sells them through three retail locations and online. As part of the Teamshares network for five years, the business has grown sales over the past two years and serves a loyal customer base. The President will continue that growth while providing stability and building a healthy, lasting company culture. The President will lead a small, tenured team of employee owners across the flagship store and attached factory, as well as two additional showrooms. This role has full responsibility for company strategy, operations, and P&L, and reports to a Teamshares Industry Lead. The position is full-time and onsite at the flagship store and factory, with regular time at the other two showrooms. The successful leader will build trust through presence, support, listening, and follow-through; bring clear structure; and build consensus about the company's direction. The role includes developing retail sales, overseeing production and margins, launching wholesale and B2B sales, partnering on financial decisions, managing HR matters, and representing the company in the local business community.

Requirements

Experience leading a team through change and building trust and company culture.
Experience leading sales teams in a consultative or high-ticket setting and improving conversion.
Comfort with production environments and understanding of cost, throughput, and quality.
Ability to read financial statements, manage margins, and make sound decisions with limited resources.
Clear communication skills, including explaining the reasons behind decisions and keeping people informed.
Ability to develop leaders, give direct feedback, and help people grow into larger roles.
Ability to establish clear goals, simple systems, and regular check-ins, and to hold oneself accountable.
Hands-on, resourceful approach and interest in building a business.
Curiosity, receptiveness to feedback, and adaptability.
Ability to collaborate effectively with Teamshares and use the network as a resource.

Nice To Haves

Experience with multi-location retail, especially high-ticket or consultative sales.
Experience in light manufacturing or production operations.
Experience in the mattress, bedding, furniture, or home furnishings industry.

Responsibilities

Build a respectful, informed, and accountable workplace through clear expectations, open communication, and consistent leadership.
Partner with the leadership team to clarify roles, decision rights, and goals.
Establish repeatable operating systems, including weekly meetings, scorecards, clear processes, and regular one-on-ones.
Help employees understand the ownership model and how Teamshares supports them, connecting daily work to shared results.
Support the consultative retail sales team and improve conversion and average ticket while protecting the custom, locally made customer experience.
Oversee factory efficiency and manage material costs, pricing, and gross margin as input costs rise.
Lead the launch of a wholesale and B2B sales program to add volume and improve operating leverage.
Collaborate with Teamshares and the company's controller on budgets, expenses, cash management, and growth investments.
Manage hiring, performance reviews, raises, bonuses, and difficult personnel conversations fairly and promptly.
Represent the company in the local business community and strengthen its reputation as a local manufacturer.