Network Company President - Retail - Western Massachusetts

Teamshares • Agawam, MA

5d • Onsite

About The Position

Teamshares is seeking a President to lead Yankee Mattress Company, a long-standing mattress manufacturer and retailer in Western Massachusetts. The company makes premium, handmade, custom mattresses and sells them through three retail locations and online. As part of the Teamshares network for five years, the business has grown sales over the past two years and serves a loyal customer base. The President will guide further growth while providing stability, strengthening company culture, and building trust with employee owners through consistent leadership, listening, and follow-through.

This is a full-time, onsite role based at the flagship store and its attached factory, with regular time at the other two showrooms. The President has responsibility for company strategy, operations, and P&L, and reports to a Teamshares Industry Lead. The role leads a small, tenured team of employee owners and partners with the leadership team, Teamshares, and the company controller. Priorities include building a respectful and accountable workplace, establishing clear goals and operating rhythms, supporting consultative retail sales, overseeing production and margins, launching wholesale and B2B sales, managing financial and personnel matters, and strengthening local community relationships.

Teamshares describes itself as a buyer of small businesses from retiring owners that gives employees an immediate 10% ownership stake and supports business growth through software, education, financial products, and leadership support. Presidents are part of a community of small-business leaders and receive ongoing support, including through the Leadership Accelerator program.

Requirements

• Experience leading a team through change and building trust and company culture.
• Ability to earn trust through listening and follow-through.
• Ability to set clear goals, create simple systems, conduct regular check-ins, and maintain accountability.
• Ability to develop leaders and provide direct feedback.
• Experience leading consultative or high-ticket retail sales teams and improving conversion.
• Comfort working in a production environment and understanding cost, throughput, and quality.
• Ability to read financial statements, manage margins, and make sound decisions with limited resources.
• Clear communication skills, including explaining the reasons behind decisions and keeping people informed.
• Hands-on, resourceful, entrepreneurial approach.
• Curiosity, openness to feedback, and ability to adapt quickly.
• Ability to collaborate with Teamshares and use the network as a resource.

Nice To Haves

• Experience in multi-location retail, especially high-ticket or consultative sales.
• Experience in light manufacturing or production operations.
• Experience in the mattress, bedding, furniture, or home furnishings industry.

Responsibilities

• Lead the company's strategy, operations, and P&L.
• Lead a small, tenured team of employee owners across the flagship store and factory and two additional showrooms.
• Build a workplace where employees feel respected, informed, and accountable; set clear expectations and communicate consistently.
• Partner with the leadership team to clarify roles, decision rights, and goals.
• Establish repeatable operating systems, including weekly meetings, scorecards, clear processes, and regular one-on-ones.
• Help employees understand the ownership model and connect daily work to shared results.
• Support the consultative sales team and improve conversion and average ticket while protecting the custom, locally made customer experience.
• Oversee factory efficiency, material costs, pricing, and gross margins.
• Lead the launch of a wholesale and B2B sales program.
• Collaborate with Teamshares and the controller on budgets, expenses, cash management, and growth investments.
• Manage hiring, performance reviews, raises, bonuses, and difficult personnel conversations.
• Represent the company in the local business community and strengthen its reputation as a local manufacturer.
• Coach and develop leaders, provide direct feedback, and help employees grow into larger roles.

Benefits

• Equity stake in both the network company and Teamshares.
• Competitive salary and benefits.
• Ongoing business and leadership development training throughout tenure.
• Access to medical, dental, and vision benefit plans.
• Paid parental leave.
• Ongoing support from Teamshares and a community of small-business leaders, including the Leadership Accelerator program.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed