President and CEO

Goodwill Industries of New Mexico•Albuquerque, NM

10d

About The Position

The President & Chief Executive Officer (President/CEO) is the chief executive leader of Goodwill Industries of New Mexico (GINM) and is accountable to the Board of Directors for the organization’s overall leadership, strategy, performance, and integrity. The President/CEO provides vision and direction to advance GINM’s mission, ensure long-term sustainability, and strengthen its impact across New Mexico. The President/CEO develops and implements the organization’s Strategic and Business Plans, supporting appropriate governance, transparency, and accountability. The role leads the Executive Team and empowers senior leaders to manage day-to-day operations while maintaining enterprise-wide oversight, alignment, and performance accountability. The President/CEO also provides executive oversight of affiliated entities and related business activities that support GINM’s mission and financial sustainability. This executive management position provides direct supervision to the Executive Leadership Team and is responsible for organizational direction, coordination, and evaluation in accordance with Board policy and applicable laws. It requires problem-solving, prioritization, effective work under pressure and deadlines, and management of sensitive and confidential matters. The position may require extra hours beyond a regular work week.

Requirements

Bachelor’s degree required.
At least seven years of senior executive leadership experience with responsibility for organizational strategy, operations, and financial oversight.
Experience leading complex, multi-site organizations.
Experience working directly with a governing board.
Must be able to pass a criminal background check and drug test.
Must have a valid New Mexico driver’s license, liability insurance, insurability under the agency insurance carrier, a dependable vehicle, and a clean driving record.
Executive leadership and strategic vision.
Board governance and partnership.
Enterprise and systems-level thinking.
Financial acumen and stewardship.
Change leadership and organizational development.
Relationship management and external representation.
Sound judgment, integrity, and ethical leadership.
Excellent ability to solve problems, prioritize work assignments, and work under pressure and deadlines.
Ability to effectively manage sensitive and confidential matters.
Strong organizational, multitasking, decision-making, communication, negotiation, and team-building abilities.

Nice To Haves

Master’s degree preferred.

Responsibilities

Serve as the primary liaison to the Board of Directors and support effective governance and transparent communication.
Prepare and present timely, accurate information to the Board and its committees to support informed decision-making.
Lead development, execution, and monitoring of GINM’s Strategic Plan and Business Plan, and report progress and outcomes to the Board.
Implement Board directives and align governance decisions with organizational operations.
Lead, develop, and support the Executive Leadership Team, fostering accountability, collaboration, and performance.
Establish organizational structure, authority, delegation, roles, responsibilities, and performance expectations.
Align operations, mission services, finance, IT, marketing, and support functions with organizational strategy.
Promote an organizational culture consistent with GINM’s mission and values.
Provide executive oversight of affiliated entities and related business activities, ensuring strategic alignment, financial stewardship, and mission consistency.
Establish governance frameworks, performance metrics, and reporting structures for affiliated entities.
Evaluate new enterprise opportunities, assess risk, and ensure responsible growth and diversification.
Ensure sound financial management, internal controls, and fiscal integrity across the organization.
Oversee development and execution of annual operating and capital budgets in partnership with the CFO.
Monitor financial performance, trends, and risks, and ensure timely corrective action when needed.
Support diversified revenue strategies that strengthen long-term sustainability.
Serve as GINM’s primary external representative and spokesperson.
Cultivate and maintain relationships with community partners, donors, funders, government agencies, and other stakeholders.
Advocate for GINM’s mission and services at local, state, and national levels.
Ensure organizational compliance with applicable federal, state, and local laws, regulations, accreditation, and contractual requirements.
Promote a culture of safety, ethical conduct, and risk awareness.
Ensure adherence to HIPAA, CARF, and other relevant standards.
Maintain appropriate insurance coverage and risk mitigation strategies.
Adhere to Goodwill attendance and punctuality policies and exhibit excellent customer service skills related to the position.
Maintain confidentiality of privileged information and ensure HIPAA compliance.
Implement CARF standards in all programs and follow professional ethics set out in the Code of Conduct/Business Ethics Policy.
Perform other incidental and related duties as required and assigned.
Communicate a compelling vision of GINM’s mission, anticipate future consequences and trends, and make the vision understandable and shareable.
Build rapport, motivate direct reports, invite input, and share ownership and recognition.
Manage conflicts, negotiate agreements, settle disputes equitably, and build effective teams and task forces.
Make decisions on imperfect information; manage ambiguity, change, risk, and uncertainty using analysis, experience, wisdom, and judgment.
Organize and prioritize work, multitask, marshal resources, and use analysis and consultation to solve problems.
Meet or exceed goals, understand marketplace and competition, and work with strategic concepts and complexity.
Set objectives, measure progress, develop schedules and assignments, and identify processes needed to complete work.
Support continuous quality improvement through data-based management, including determining what and how to measure.
Navigate complex political situations effectively and quietly.