President and CEO

Goodwill Industries of New Mexico•Albuquerque, NM

About The Position

The President and Chief Executive Officer (President/CEO) serves as the chief executive leader of Goodwill Industries of New Mexico (GINM) and is accountable to the Board of Directors for the organization’s overall leadership, strategy, performance, and integrity. The President/CEO provides vision and direction to advance GINM’s mission, ensure long-term sustainability, and strengthen its impact across New Mexico. The role develops and implements the organization’s Strategic and Business Plans and leads the Executive Team, empowering senior leaders to manage day-to-day operations while maintaining enterprise-wide oversight, alignment, and performance accountability. The President/CEO also oversees affiliated entities and related business activities that support GINM’s mission and financial sustainability, ensuring appropriate governance, performance expectations, risk management, and alignment with strategic objectives. The position serves as the primary liaison to the Board of Directors and the primary external representative and spokesperson for GINM. It leads organizational strategy and operations, oversees financial stewardship and compliance, cultivates stakeholder relationships, and promotes a culture of accountability, collaboration, safety, ethical conduct, and performance. The President/CEO directly supervises the Executive Leadership Team and is responsible for overall organizational direction, coordination, and evaluation in accordance with Board policy and applicable laws. This Executive Management position requires problem-solving, prioritization, and effective work under pressure and deadlines. It involves handling sensitive and confidential matters and may require extra hours beyond a regular work week. Candidates must pass a criminal background check and drug test, and must have a valid New Mexico driver’s license, liability insurance, insurability under the agency insurance carrier, a dependable vehicle, and a clean driving record.

Requirements

Bachelor’s degree required.
At least seven years of senior executive leadership experience with responsibility for organizational strategy, operations, and financial oversight.
Experience leading complex, multi-site organizations and working directly with a governing board.
Ability to pass a criminal background check and drug test.
Valid New Mexico driver’s license, liability insurance, insurability under the agency insurance carrier, a dependable vehicle, and a clean driving record.
Executive leadership and strategic vision.
Board governance and partnership.
Enterprise and systems-level thinking.
Financial acumen and stewardship.
Change leadership and organizational development.
Relationship management and external representation.
Sound judgment, integrity, and ethical leadership.
Excellent problem-solving, prioritization, and ability to work well under pressure and deadlines while managing sensitive and confidential matters.
Ability to communicate an inspiring vision, anticipate future consequences and trends, build rapport, motivate direct reports, invite input, and share ownership and recognition.
Ability to manage conflict, negotiate agreements, settle disputes equitably, and build effective teams and task forces.
Action-oriented decision-making, including the ability to act on imperfect information and manage ambiguity, change, risk, and uncertainty.
Strong organizational, multitasking, resource-mobilization, analytical, consultation, and decision-making skills.
Results orientation, marketplace and competition awareness, and ability to work with strategic concepts and complexity.
Ability to set clear objectives, measure progress, develop schedules and assignments, determine processes, and pursue continuous quality improvement through data and measurement.
Political savvy and ability to navigate complex political situations effectively and quietly.

Nice To Haves

Master’s degree preferred.

Responsibilities

Serve as the primary liaison to the Board of Directors and support effective governance and transparent communication.
Prepare and present timely, accurate information to the Board and its committees to support informed decision-making.
Lead development, execution, and monitoring of GINM’s Strategic Plan and Business Plan, and report progress and outcomes to the Board.
Implement Board directives and align governance decisions with organizational operations.
Lead, develop, and support the Executive Leadership Team, fostering accountability, collaboration, and performance.
Establish organizational structure, authority, delegation, defined roles, responsibilities, and performance expectations.
Align operations, mission services, finance, IT, marketing, and support functions with organizational strategy.
Promote an organizational culture consistent with GINM’s mission and values.
Provide executive oversight of affiliated entities and related business activities, ensuring strategic alignment, financial stewardship, and mission consistency.
Establish governance frameworks, performance metrics, and reporting structures for affiliated entities.
Evaluate enterprise opportunities, assess risk, and support responsible growth and diversification.
Ensure sound financial management, internal controls, and fiscal integrity across the organization.
Oversee development and execution of annual operating and capital budgets in partnership with the CFO.
Monitor financial performance, trends, and risks, and ensure timely corrective action when needed.
Support diversified revenue strategies that strengthen long-term sustainability.
Serve as GINM’s primary external representative and spokesperson.
Cultivate and maintain relationships with community partners, donors, funders, government agencies, and other stakeholders.
Advocate for GINM’s mission and services at local, state, and national levels.
Ensure compliance with applicable federal, state, and local laws, regulations, accreditation, and contractual requirements.
Promote a culture of safety, ethical conduct, and risk awareness.
Ensure adherence to HIPAA, CARF, and other relevant standards.
Maintain appropriate insurance coverage and risk mitigation strategies.
Provide direct supervision to the Executive Leadership Team and direct overall organizational direction, coordination, and evaluation in accordance with Board policy and applicable laws.
Adhere to Goodwill attendance and punctuality policies; provide excellent customer service; protect confidential and privileged information; implement CARF standards and follow the Code of Conduct/Business Ethics Policy; and perform other related duties as assigned.