Presales Security Expert- Mid-Market

Fortinet

8d

About The Position

Fortinet is seeking a Presales Security Expert to support its growing business in the mid-market. The role provides technical support throughout the sales process, serves as a lead technical contact for designated accounts after the sale, and supports customer and channel-partner training. The position includes presenting at events, seminars, and customer and partner meetings, with travel primarily within the assigned region and occasional travel to other regions.

Requirements

• 5–8 years of experience in technical or presales support as a presales or security expert.
• Experience administering LAN/WAN/Internet services.
• Ability to design network and security solutions, use Visio, and create Bills of Materials (BOMs).
• Knowledge of routing, switching, VPN, LAN, WAN, network security, stateful firewalling, NGFW, firewall policies, identity-based policies, NAT, IPS, anti-malware, botnet, application control, DDoS, web filtering, and SDN.
• Strong understanding of TCP/IP, IPv4, IPv6, supernetting and subnetting, DNS, HTTP, SMTP, RADIUS, LDAP, Active Directory, PKI, IKE, certificates, L2TP, SSL decryption, SSL VPN, IPsec, 802.1Q, VLANs, LACP, MD5, SSH, SSL, SHA1, SHA512, 3DES, and AES.
• Experience with encryption and authentication technologies.
• Strong presentation skills.
• Strong communication and writing skills.
• Bachelor’s degree or equivalent experience.
• Ability to travel.

Nice To Haves

• Strong technical troubleshooting skills.
• Previous experience responding to RFPs.
• Whiteboard skills.
• Technical knowledge of Wi-Fi, load balancing and application delivery, Ethernet switching, ACI, APIs, two-factor authentication, malware sandboxes, mail gateways, web application firewalling, cloud platforms such as AWS and Azure, SDN, NFV, virtualization, centralized management, SIEM, and data-center redundancy.
• Previous vendor or reseller experience.

Responsibilities

• Qualify sales leads from a technical standpoint.
• Serve as the main technical resource on sales calls, answering customer questions and explaining product features, specifications, functionality, and integration.
• Provide post-sales technical support for identified accounts, working with technical support and engineering to answer, escalate, and resolve customer issues.
• Assist identified customers with post-sales training.
• Provide presales support to Fortinet channel partners and assist with their training in the region.
• Present at events, seminars, and customer and partner meetings.
• Travel primarily within the assigned region, with occasional travel to other regions.

Benefits

• 100% company-paid medical, dental, and vision coverage, including a Health Spending Account and a Personal Spending Account.
• Employee & Family Assistance Plan, including counseling, legal advice, and mental health resources.
• Critical illness, disability, and life insurance.
• Group Registered Retirement Savings Plan (RRSP) with company match.
• Competitive paid time off and flexible leave policies, including paid health days.
• Eligibility to participate in the Fortinet equity program.
• Bonus eligibility, reviewed at hire and annually at the company’s discretion.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level