About The Position

Fortinet is seeking an Inside Presales Security Expert to work closely with an Inside Channel Sales Representative in a defined territory. The role supports the sales organization on technical matters across pre-sales, sales calls, and post-sales. It serves as a technical resource for customers and partners, supports technical issue resolution with the technical support team, and provides post-sales training to identified customers. The position customarily and regularly requires working outside the office or home office to engage in selling, including travel as needed to make a sale.

Requirements

  • At least 3 years of experience in technical or pre-sales support as a sales or systems engineer.
  • At least 3 years of experience administering LAN/WAN/Internet services.
  • Solid understanding of DNS, NFS, SMTP, HTTP, and TCP/IP.
  • Knowledge of routing, switching, VPN, LAN, WAN, network security, intrusion detection, and antivirus technologies.
  • Demonstrated understanding of RADIUS, PKI, IKE, certificates, L2TP, IPSEC, firewalls, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES.
  • Experience with encryption and authentication technologies.
  • Excellent presentation skills.
  • Bachelor’s degree or equivalent experience.

Nice To Haves

  • Graduate degree.

Responsibilities

  • Assist in qualifying sales leads from a technical standpoint.
  • Act as the primary technical resource on sales calls, answering questions and educating customers and partners on features, specifications, functionality, and integration.
  • Serve as the lead technical contact for identified accounts on technical issues; work with the technical support team to answer, elevate, and resolve customer issues.
  • Provide post-sales training to identified customers.
  • Work outside the office or home office to engage in selling, including travel as needed to make a sale.

Benefits

  • 100% company-paid medical, dental, and vision coverage, including a Health Spending Account and Personal Spending Account.
  • Employee & Family Assistance Plan, including access to counseling, legal advice, and mental health resources.
  • Critical illness, disability, and life insurance.
  • Group Registered Retirement Savings Plan (RRSP) with company match.
  • Competitive paid time off and flexible leave policies, including paid health days.
  • Eligibility to participate in the Fortinet equity program.
  • Bonus eligibility, reviewed at hire and annually at the company’s discretion.
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