Inside Presales Security Expert

Fortinet

1d

About The Position

The Inside Channel Systems Engineer works closely with an Inside Channel Sales Representative in a defined territory, supporting the sales organization on technical matters across pre-sales, sales calls, and post-sales. The role requires customarily and regularly working outside the office or home office on sales activities, with travel as needed to make a sale.

The engineer qualifies sales leads from a technical standpoint, serves as the primary technical resource during sales calls, and educates customers and partners about product features, specifications, functionality, and integration. The engineer also acts as the lead technical contact for identified accounts, coordinating with technical support and engineering to answer, escalate, and resolve customer issues, and provides post-sales training.

This position requires three years of technical or pre-sales support experience as a sales or systems engineer and three years of experience administering LAN/WAN/Internet services. A bachelor's degree or equivalent experience is required; a graduate degree is favorable. The full-time position has expected on-target earnings of $140,000–$171,000 annually. Fortinet offers a comprehensive benefits package, and all roles are eligible to participate in the company's equity program. Bonus eligibility is reviewed at hire and annually at the company's discretion.

Requirements

• Three years of experience in technical/pre-sales support as a sales or systems engineer.
• Three years of experience administering LAN/WAN/Internet services.
• Solid understanding of DNS, NFS, SMTP, HTTP, and TCP/IP.
• Knowledge of routing, switching, VPN, LAN, WAN, network security, intrusion detection, and antivirus technologies.
• Proven understanding of RADIUS, PKI, IKE, certificates, L2TP, IPsec, firewalls, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES.
• Experience with encryption and authentication technologies.
• Excellent presentation skills.
• Bachelor's degree or equivalent experience.

Nice To Haves

• Graduate degree.

Responsibilities

• Provide technical support to the sales organization across pre-sales, sales calls, and post-sales.
• Assist in qualifying sales leads from a technical standpoint.
• Serve as the main technical resource on sales calls and educate customers and partners about features, specifications, functionality, and integration.
• Act as the lead technical contact for identified accounts on technical issues.
• Work with technical support and engineering to answer, escalate, and resolve customer technical issues.
• Provide post-sales training to identified customers.
• Work outside the office or home office on selling activities and travel as needed to make a sale.

Benefits

• 100% company-paid medical, dental, and vision coverage, including a Health Spending Account and a Personal Spending Account.
• Employee & Family Assistance Plan offering services such as counseling, legal advice, and mental health resources.
• Critical illness, disability, and life insurance.
• Group Registered Retirement Savings Plan (RRSP) with company match.
• Paid time off and flexible leave policies, including paid health days.
• Eligibility to participate in the Fortinet equity program.
• Bonus eligibility, subject to review at hire and annually at the company's discretion.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level