Premium Hospitality Coordinator

Canucks Sports & Entertainment (CSE) • Vancouver, BC

2d

About The Position

The Premium Hospitality Administrator Coordinator provides support and event operations coverage for the Premium Hospitality Department’s private clubs and suites. This is an hourly position.

Requirements

• Minimum of 3 years of food and beverage experience, including experience with related office administrative procedures
• Strong computer skills, including MS Word, MS Excel, PowerPoint, Outlook, and knowledge of Seven Rooms/Open Table reservations systems preferred
• Superior organizational and administrative skills with demonstrated attention to detail
• Proactive, self-starter with the ability to stay one step ahead and comfortable identifying inefficiencies
• Solid team player with a strong customer service focus
• Professional temperament, including the ability to remain calm under difficult circumstances
• Excellent verbal and written communication skills; strong editing and proofing abilities
• Proven time management skills, with an ability to effectively establish and execute priorities in a dynamic and changing environment
• Able to work flexible event-based hours that include evenings, weekends, and holidays

Nice To Haves

• Fine dining experience is preferred but not essential

Responsibilities

• Supports and works closely with the Director of Premium Hospitality
• Primary support and guidance to the Premium Hospitality Top Prospect Intern in performing all of their clerical and administrative duties for premium clubs
• Manages staffing, scheduling, recruitment, and onboarding and training programs
• Completes all post-event tasks including follow-up with staff and fans, filing, sales reporting, maintenance, and payroll submissions
• Participate in budget preparation and forecasting
• Plays an important role in helping manage P&L statements performance in cost of goods and labour usage
• Supports inventory in premium clubs including counting, entering, and reporting and explaining variances
• Oversee Health and Safety initiatives to ensure we are compliant with local regulations
• Plays an important on-floor presence during events
• Is actively seeking out innovations ideas to elevate guest experience, increase revenue or improve processes
• Takes on special projects as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed