Coordinator, Hospitality

Circuit Of The Americas•Del Valle, TX

15h•Onsite

About The Position

Circuit of The Americas is a 365-entertainment destination for world-class events located in Austin, TX. The sports and entertainment portfolio at COTA is unmatched in the country, with Formula 1 United States Grand Prix, NASCAR, and MotoGP attracting global fans during championship races on the famed Circuit, while Live Nation produces more than 30 headline concerts annually at the Germania Insurance Amphitheater. COTALAND is an amusement park featuring more than 30 attractions and experiences, including first-of-their-kind roller coasters.

Requirements

1-2 years’ service experience (event/entertainment industry preferred)
Must be open to working nights and weekends, as needed
Ability to work in fast-paced environment and remain focused
Ability to take direction and follow through on requests

Nice To Haves

Excellent interpersonal, verbal and written communication skills; ability to communicate effectively at all levels both internally and externally
Proficient with Excel, Outlook, and Word
Able to simultaneously manage a high level of detail across multiple projects
Able to work independently and manage time effectively
Able to work well within a team environment
Able to maintain a flexible work schedule in order to deal effectively with special event responsibilities

Responsibilities

Assist VP of Events + Hospitality and Sr. Manager, Guest Experience with the planning and execution of Premium Hospitality logistics + services
Organize experiences, events and services for private hospitality spaces; including client outreach and upgrade tracking, pre-event communications, operational planning, ticket fulfillment, F&B services and event day management
Assist with preplanning of hospitality contractors, project timelines and overall execution of premium hospitality operations
Assist with contract and fulfillment of asset needs, rental orders and floral arrangements in hospitality spaces for COTA events and major races
Assists with overall operations of Event Design Execution for major races
Collect layouts and design plans, contract and secure rental orders, assist with setup and strike
Oversee budget tracking of all operational expenses pertaining to major race hospitality
Oversee daily operations of Trackside Sweets programing; coordinating with event managers and F&B to plan and fulfill Trackside Sweets
Manage premium gifting program, including sourcing, inventory management, fulfillment and distribution of year-round and major race gifting
Elevate guest experiences with thank you cards, amenities and special touches
Assist Manger, Guest Experience with E+H intern program, coordinating daily schedules and projects
Ensure COTA hospitality spaces and service standards meet and exceed client expectations to maintain high customer satisfaction levels property-wide
Additional responsibilities as assigned