Premium Elite Plus Relationship Manager

Bank of America•Riverside, CA

2d•Onsite

About The Position

At Bank of America, this role helps clients with complex trading, servicing, and relationship needs. The Relationship Manager manages a book of high-net-worth, self-directed clients and serves as their primary point of contact for trading and servicing. The role focuses on enhancing client delight, growing assets, expanding relationships through product penetration, and earning a larger share of clients’ financial business. The position calls for expertise in trading mechanics, fixed income, options, margin, and margin regulations, as well as disciplined execution of business development strategies and complex trading processes. The Relationship Manager works across enterprise business lines and internal partners to deliver a coordinated relationship experience and improve processes. The position may involve residential mortgage loan origination and requires SAFE Act registration and a background check; employees must maintain good standing in the federal registry. This is an in-office role subject to Bank of America’s office-attendance requirements, with flexibility based on role-specific considerations. It is a first-shift position for 40 hours per week and must be flexible to the hours of operation. The role is eligible for a formulaic incentive plan and benefits. The stated annualized pay range is $75,000 to $90,000, with offers based on experience, education, and skill set.

Requirements

Series 7 and Series 66 licenses are required; if Series 66 is not currently held, it must be obtained within 90 days.
Three to five years of investment, trading, and brokerage experience.
Experience with advanced trading strategies, options, fixed income, and margin.
Sound judgment in decision-making, identifying solutions, and resolving elevated issues.
Ability to manage risk and the overall client experience.
Strong analytical and problem-solving skills.
Strong organizational and time-management skills.
Strong interpersonal skills and ability to work in a team environment.
Ability to handle multiple tasks in a dynamic environment and work effectively under pressure and time constraints.
Ability to adjust rapidly to changing demands and priorities and work with a team to meet targets and deadlines.
Ability to foster relationships with leadership peers and collaborate to improve client-experience processes.
Confident, engaging presence and ability to ensure complete and efficient business and client interactions.
Flexibility to work hours of operation.
High school diploma, GED, secondary school, or equivalent.
SAFE Act registration and required background check if engaged in residential mortgage loan origination; registration must be maintained in good standing.

Nice To Haves

Wealth management and private client experience.
Knowledge of Enterprise platforms, including US Trust, BAC, and Advisory.
Additional professional designation such as Certified Financial Planner (CFP), Accredited Wealth Management Advisor (AWMA), or Chartered Retirement Planning Counselor (CRPC).

Responsibilities

Manage a book of high-net-worth, active self-directed clients and serve as the primary point of contact for their trading and servicing needs.
Meet performance goals, including driving asset growth and expanding the breadth and depth of client relationships through product penetration.
Provide expert support for clients’ complex trading, servicing, and relationship needs, building trusted relationships and winning wallet share.
Apply knowledge of trading mechanics, fixed income, options, margin, and margin regulations.
Execute business development strategies and goals with a disciplined focus on business growth and client experience.
Develop knowledge of internal policies, procedures, and processes to execute complex trading strategies seamlessly.
Work across enterprise business lines, including Global Wealth and Investment Management, US Trust and Preferred Banking, and internal Merrill Edge partners, to deliver a coordinated relationship model and improve processes.
Foster relationships with leadership peers and collaborate on process improvements that affect the client experience.
Ensure business and client interactions are complete and efficient.