Elite Sales Manager

Holiday Inn Club Vacations•Kingsbury, NV

About The Position

At Holiday Inn Club Vacations, the Elite Sales Manager supervises and leads day-to-day sales operations. The role mentors a sales team to meet specific sales goals through training, coaching, and ethical, professional sales closing. It supports the company’s mission, vision, policies, and procedures while working to strengthen families and deliver a positive guest experience.

Requirements

At least three years of timeshare experience.
Proven success in timeshare sales and/or timeshare sales training.
Process-oriented approach and attention to detail.
Compelling leadership abilities.
Ability to manage staff, meet sales and staffing requirements, and develop ongoing associate training.
Ability to manage and motivate team members while working effectively with Executive Management.
Self-directed and independent, while also working as a team player.
Persuasive interpersonal skills to gain acceptance of ideas, plans, activities, services, or products from guests and coworkers.
Excellent customer service skills.
Strong oral and written communication skills.
Strong work ethic, high energy level, and positive attitude.
Strong administrative, organizational, and planning skills.
Ability to use appropriate interpersonal social styles and methods to inspire and guide individuals toward goal achievement.
Commitment to continuous improvement and increasing personal knowledge and skills that support job performance.
Reliable transportation.

Responsibilities

Develop and coach Sales Consultants for continuous improvement.
Assist the Sales Training department in evaluating and coaching Sales Consultants.
Close sales and initiate the purchase process.
Recognize, support, and implement company policies and procedures.
Conduct performance appraisals.
Recruit, select, and hire team members.
Resolve customer service challenges.
Achieve personal and departmental written objectives.
Help team members provide professional, informative, diplomatic, and correct answers to questions.
Coach new-hire Sales Consultants to meet or exceed minimum sales performance standards.
Ensure sales rides are scheduled and performed for Sales Consultants.
Enforce professional dress policies.
Conduct one-on-one coaching sessions as needed, provide evaluations and action plans for improvement, and follow up on those plans.