Premium Bartender (ShareCare Social) - State Farm Arena

Compass Group•Atlanta, GA

1d•Onsite

About The Position

Levy Restaurants is hiring a Premium Bartender for ShareCare Social at State Farm Arena. The role takes food and beverage orders and delivers items to dining room guests, following established service steps. The position requires an outgoing, professional approach when interacting with high-profile guests and a commitment to providing an exceptional guest experience. This is a part-time, event-based position. The schedule includes nights and weekends, and the bartender must be available for all Hawks home games.

Requirements

One to three years of experience working in a similar setting is preferred for the ideal candidate.
Proven bartending experience in a fast-paced environment.
Excellent communication skills and the ability to interact professionally with high-profile guests.
Ability to problem-solve and make decisions with little guidance.
Conflict-resolution and de-escalation skills.
Ability to build rapport and create a welcoming atmosphere for guests.
Ability to stand for long periods and remain physically engaged with guests.
Physical stamina and agility to stay mobile for long periods throughout the day.
Ability to lift or move materials and equipment weighing up to 50 pounds.
Availability to work nights and weekends and all Hawks home games.

Responsibilities

Greet dining room guests promptly and warmly, take food and beverage orders, and follow established service steps.
Deliver food promptly and professionally while following safe food-handling and sanitation standards; follow up to address additional needs or requests.
Understand menu items and ingredients, advise guests on food and drink combinations when requested, accommodate reasonable requests, and note preferences.
Demonstrate knowledge of specialized diets and allergens as needed.
Communicate with back-of-house staff to ensure orders are delivered correctly and special requests are accommodated.
Communicate effectively and patiently with guests and staff, and work well with others.
Collect tickets and follow proper cash-handling procedures.
Promote a clean, safe, and neat guest environment.
Maintain sensitivity and confidentiality regarding personal or medical information shared by guests.
Address complaints or issues promptly and relay relevant information or complaints to a supervisor.
Set up the dining room before service and restore it afterward, keeping the area clean and meeting sanitation standards.
Operate equipment including fire extinguishers, telephones, iced tea and soda machines, soup wells, and coffee machines.
Work with staff from other departments during special events and functions.
Perform other duties as assigned.