Cashier - State Farm Arena

Compass Group•Atlanta, GA

1d•Onsite

About The Position

The Concessions Cashier is responsible for accurately and efficiently ringing up and selling products. The role involves approaching guests to offer services and products, providing friendly customer service, and helping fellow team members complete tasks. The position is part-time and event-based at State Farm Arena, with work required for all Hawks home games, including nights, weekends, and some holidays.

Requirements

At least 1 year of experience in the food service or hospitality industry.
Ability to communicate effectively with team members and guests.
Strong conflict-resolution and de-escalation skills.
Working knowledge of food and beverage offerings, inventory support, and guest service standards.
Physical stamina and agility to remain mobile for extended periods.
Ability to lift or move materials and equipment weighing up to 50 pounds.
Ability to work nights, weekends, some holidays, and all Hawks home games.

Nice To Haves

Previous cash register experience.
An outgoing personality.

Responsibilities

Complete and follow up on service steps to ensure guest satisfaction.
Understand and describe menu offerings, packaging and presentation, and pricing.
Support inventory and product management for the stand.
Perform sales transactions accurately and promptly.
Interact with customers and resolve complaints in a friendly, service-oriented manner.
Observe customer purchases in the café line and distinguish standard portions.
Replenish condiments, coffee, beverages, and other supplies while keeping service areas clean.
Keep the pastry case stocked.
Follow company service standards and inventory and cash control procedures.
Comply with sanitation, ServSafe, and safety requirements.
Help fellow team members complete tasks and perform other duties as assigned.