Premeir Banker - Bridgewater, NJ

TD • Bridgewater, NJ

8d • $28 - $42 • Onsite

About The Position

The Premier Banker is an experienced banker and primary contact for a complex portfolio of mass affluent clients. Through proactive outreach, the role manages clients’ complete banking relationships, identifies their financial needs, and connects them with specialists when appropriate. The position aims to grow, deepen, and retain client relationships by delivering TD’s model of convenience, sales, and advice through a personalized, connected experience.

The role works in a bank location and builds strong client relationships through needs-based conversations, financial reviews, banking and credit product guidance, referrals, and coordinated introductions to partners in areas such as Wealth, Commercial, Small Business, and Lending. It also supports the growth of the Mass Affluent portfolio by coaching bank staff and collaborating with colleagues. The position must comply with applicable banking, lending, AML, FINRA, and other regulatory requirements, and requires active NMLS registration.

Requirements

• High school diploma or GED.
• At least 2 years of financial or banking experience.
• Consultative sales experience.
• Understanding of and experience with retail and small business banking.
• Experience interacting with mass affluent and high-net-worth clients.
• Must maintain active NMLS registration upon hire.
• Must be eligible for employment with a covered financial institution under applicable Regulation Z standards.
• Must be eligible for registration as a mortgage loan originator with NMLS under the SAFE Act.
• Satisfactory criminal background and credit report checks, and required applicant statements or certifications regarding government-agency findings.
• Strong relationship-building and selling skills.
• Detail-oriented, well-organized, self-starting approach and high energy level.
• Ability to maintain high quality standards and seek opportunities to improve work delivery.
• Ability to adapt to change, collaborate, and provide quality service in client interactions.

Nice To Haves

• Bachelor’s or university degree, or equivalent experience.
• Successful completion of the Securities Industry Essentials Exam (SIE).
• Life and Health license.

Responsibilities

• Grow, deepen, and retain relationships with a mass affluent book of business through proactive, advice-based management of clients’ banking needs.
• Explain banking and credit products, offerings, and processes, and act as a liaison with internal partners in Small Business, Wealth, Commercial, and Lending.
• Acquire, retain, and deepen relationships with mass affluent clients by converting referrals and leads and conducting outbound prospecting.
• Engage clients through phone, email, appointments, and other outreach; conduct needs-based conversations and review financial information to recommend solutions or service options.
• Coordinate introductions and interactions with appropriate internal partners to address clients’ financial needs.
• Deliver excellent client service, review moderately complex client concerns, and escalate banking issues or risks when appropriate.
• Comply with Retail and Wealth policies, procedures, FINRA requirements, regulatory banking requirements, and TD policies and procedures.
• Discuss loan products and applications with clients, facilitate application intake, prepare documents, and conduct loan closings.
• Maintain active registration status with the Nationwide Mortgage Licensing System and Registry (NMLS).
• Build and maintain working relationships with partners through ongoing collaboration and meetings to identify opportunities to deepen relationships.
• Partner with Wealth Financial Advisors on warm referrals and joint pipeline reviews in preparation for client interactions.
• Coach bank staff on articulating the program’s value and making Premier referrals for mass affluent clients.
• Implement TD’s Client Identification Program by collecting and verifying customer identification and completing applicable due diligence and enhanced due diligence requirements.
• Deliver the TD Premier program to eligible clients and educate them about products, services, promotions, campaigns, tools, and resources.
• Use client relationship tools and proactive outreach to identify needs, provide advice-based solutions, and make partner referrals.
• Act as a single point of contact for clients by exploring products and services and connecting clients with partners as needed.
• Ensure client and business documentation is accurate, reflects client and business intentions, and complies with applicable rules and regulations.
• Meet individual and store performance metrics and contribute to operational excellence and a compliant bank location.
• Collaborate with colleagues, contribute to a positive and inclusive team environment, and participate in performance and development activities.
• Provide ongoing coaching at assigned bank locations to support growth of the Mass Affluent segment portfolio.

Benefits

• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development, training, and mentoring programs.
• Reward and recognition.
• Base salary and variable compensation or incentive awards, potentially including cash and/or equity incentive awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED