Pregnancy & Parenting Support Case Manager

Bethany Christian Services USA • Orange City, IA

9d

About The Position

Bethany Christian Services is seeking a Pregnancy & Parenting Support Case Manager to provide confidential care and support to expectant parents and help them identify a path forward. The position promotes pregnancy services through outreach, responds to crisis inquiries, assesses client needs, arranges counseling, and presents adoption as an option when appropriate. The Case Manager also develops referral relationships, supports adoption planning when able to accept relinquishments and consent to adoption, maintains case documentation, participates in supervision and training, and facilitates support groups as needed.

Candidates must reside in Northwest Iowa. The role requires regular travel throughout Central Iowa and travel outside the assigned service area. It includes scheduled on-call participation, flexible appointments outside regular business hours, and nontraditional hours in the community as needed. The position is full-time or part-time. The organization is rooted in Christian faith, and the successful candidate must subscribe to and integrate Bethany’s Statement of Faith, Mission Statement, and Commitment to Unity.

Requirements

• Bachelor’s degree in Social Work, Counseling, Psychology, or a related field from an accredited college.
• Broad knowledge of basic social work principles, concepts, and methodology acquired through a bachelor’s-level degree.
• Previous working knowledge of child development and mental health diagnoses, with experience in the mental health and/or substance abuse field and population.
• Demonstrated clinical and crisis intervention skills.
• Knowledge of state, community, and agency resources.
• Excellent verbal and written communication skills.
• Ability to engage, respect, and serve a wide range of clients with a nonjudgmental attitude while empowering clients.
• Ability to provide excellent and compassionate customer service.
• Ability to work independently and maintain a high level of confidentiality.
• Computer skills sufficient to perform essential functions, including knowledge of Microsoft Office Suite.
• Must be at least 21 years old and have a valid driver’s license with at least three years of driving experience in the U.S. to operate a vehicle on behalf of Bethany.
• Must pass a Motor Vehicle Records check and maintain a reliable vehicle with proof of adequate coverage.
• Must pass a criminal history screen, including state and local child protection agency registries.
• Must subscribe to and integrate the agency Statement of Faith, Mission Statement, and Commitment to Unity.
• Must reside in Northwest Iowa.
• Must be able to travel regularly throughout Central Iowa and outside the assigned service area.

Nice To Haves

• Master’s degree in Social Work, Counseling, Psychology, or a related field from an accredited college.
• At least one year of prior child and family services experience focused on expectant-parent counseling is strongly preferred.

Responsibilities

• Promote pregnancy service programs through outreach to hospitals, medical clinics, Pregnancy Resource Centers, high schools, colleges, and other relevant contacts.
• Respond promptly to crisis pregnancy calls, text messages, and emails, and assess potential clients’ needs and requests.
• Schedule client appointments and provide expectant-parent counseling options to the primary client and involved family members.
• Present adoption as a viable alternative and provide ongoing counseling when a client chooses this option, as needed.
• Develop and maintain relationships with area hospitals and referral agencies regarding parent support services.
• Assist with adoption planning and legal release of an infant if able to accept relinquishments, temporary custody, and consent to adoption.
• Organize time and complete reports and documents promptly.
• Attend weekly supervisor meetings to consult on cases, review case plans and direction, and evaluate client participation and progress; participate in at least quarterly supervision of all open cases.
• Attend pregnancy counseling training as needed and apply newly gained knowledge on the job.
• Participate in the on-call system as scheduled based on program needs.
• Schedule and facilitate support group meetings as needed.
• Provide flexible appointment times outside regular business hours and work nontraditional community hours as needed.
• Stay current on agency, federal, and state regulatory requirements related to social services.
• Participate in Bethany-sponsored events when required or requested.
• Complete other duties as assigned.

Benefits

• One-time $250 sign-on bonus; internal candidates do not qualify.
• Additional $250 incentive bonus after six months, based on performance and other factors; internal candidates do not qualify.
• Training, professional development, and career growth opportunities.
• Comprehensive health insurance, including medical, dental, and vision.
• 403(b) retirement plan with employer match eligibility.
• Time off including 11 paid holidays, PTO YourWay, paid parental leave, and separate sick and paid absence banks.
• Education reimbursement for those who qualify.
• Employee assistance and wellness program.
• Employer-paid long-term disability and group term life insurance.

What This Job Offers

• Job Type: Full-time