Pre-Sales Enablement Specialist

NielsenIQ•Illinois, IL

4d•Remote

About The Position

NielsenIQ is seeking a remote Pre-Sales Enablement Specialist based in the United States to help sellers work efficiently and win business. Reporting to the Pre-Sales Enablement Manager or Director, the specialist partners with Sales, Marketing, Product Marketing, Product, Customer Success, and other teams to identify and manage tools and processes that help move opportunities to close faster. The role supports a positive customer experience by personalizing messaging and helping buyers receive the right information at the right time. The specialist manages pre-sales activities and requests for assigned business groups, supports other teams where applicable, and develops expertise in selected enablement offerings and NielsenIQ products and solutions. The role includes guidance on sales processes and CRM use, support with pitches, pricing, proposals and contracts, adapting sales content, tracking opportunities, and collaborating across functions. It also involves identifying process improvements, supporting product releases, and helping sellers use reporting and tools effectively.

Requirements

2–4 years of related work experience in Sales or Sales Operations.
Bachelor’s degree.
Ability to think strategically, identify problems, and implement successful tactical solutions.
Self-motivation, strong attention to detail, and ability to prioritize tasks to meet business-critical objectives.
Ability to build strong working relationships with colleagues across departments and management levels.
Ability to manage multiple projects simultaneously while meeting deadlines.
Understanding of the sales cycle and common seller pain points, with a desire to drive improvements.
Experience building and/or using sales performance reporting in a CRM, Power BI, or similar software.
Excellent written, verbal, and active listening skills.
Prior exposure to SaaS technology.
Ability to work productively in a remote, fast-paced environment.

Responsibilities

Manage and execute pre-sales activities independently for priority business groups, accommodating non-primary teams where applicable.
Become familiar with support areas covered by service-level agreements and partner cross-functionally on account-based requests across business verticals.
Engage with pilot program opportunities to promote Pre-Sales Enablement offerings to unsupported teams.
Develop subject-matter expertise in specific Pre-Sales Enablement offerings and NielsenIQ products and solutions.
Guide sellers on internal sales processes and CRM best practices, and support adherence to those processes.
Become proficient in RMS services, including Discover, Byzzer, and Data Analysis, and stay current on effective tool usage.
Manage daily tasks and prioritize work to help opportunities progress toward close, including assisting with pitches, pricing, proposals, and contracts.
Coordinate with cross-functional partners, including Post-Sales, Marketing, Product Marketing, Product, Finance, and Delivery, to support the customer experience.
Partner with Marketing and Customer Success to create content and participate in top-of-funnel campaigns as applicable.
Adapt sales content, including pitch decks, proposals, and email templates, based on sales insights, buyer personas, and segments.
Manage multiple requests concurrently and on deadline, set expectations, develop solutions, and escalate delays to the leader in a timely manner.
Use reports and CRM tools to identify sales-cycle bottlenecks, alert sellers to at-risk opportunities, and support pricing, contracting, process efficiency, and project tracking.
Develop pre-sales subject-matter expertise in Revenue Intelligence for BI reporting and forecasting.
Identify opportunities to improve sales processes, resolve inconsistencies, and provide feedback to cross-functional stakeholders.
Support product releases by learning about new products and features, serving as a resource for sellers, and providing timely feedback to Product Marketing and Marketing about seller and client information needs.