Pre/Post Sales Administrator - Los Angeles, CA

DMG MORI USA, INC•Cypress, CA
•Onsite

About The Position

The Pre/Post Sales Administrator provides administrative support to the DMG MORI Sales Team and works physically in the office at the DMG MORI Technical Center in Los Angeles, California. The role supports pre-sales and post-sales operations, office administration, customer visits, showroom activities, and event logistics. The position is full-time, non-exempt, and follows core business hours Monday through Friday, with 5% travel. Employment is conditioned on DMG MORI’s ability to obtain and maintain any necessary export licensing.

Requirements

  • Bachelor’s degree.
  • At least 2 years of related experience.
  • Average to expert use of Microsoft Excel.
  • Advanced interpersonal skills.
  • Ability to work in a fast-paced environment.

Nice To Haves

  • Previous experience with CRM tools is preferable but not required.
  • Previous experience in the machine tool industry is preferred.

Responsibilities

  • Generate machine quotations.
  • Generate DMQP and accessory quotations and process orders.
  • Arrange post-sales shipments and deliveries; track and report invoices.
  • Review and manage accounts payable invoices.
  • Develop databases using OMS/CRM tools.
  • Develop and email correspondence, answer telephones, and file customer files, sales orders, and invoices.
  • Manage office administration, including office supply purchasing and inventory control.
  • Coordinate customer visits and showroom activities.
  • Support and coordinate event logistics, vendors, catering, and travel arrangements.
  • Provide administrative support to Sales staff.
  • Perform other duties as assigned.
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