Pre- Arrival Marketing Coordinator

Marriott Vacations Worldwide•Las Vegas, NV

About The Position

The Pre-Arrival Marketing Coordinator assists in providing Owners and guests with experiences and events that create memorable vacation experiences. The role schedules sales presentations, manages customer expectations, and helps meet sales presentation and volume production goals by providing a high level of service. It ensures Owners and guests attending presentations meet eligibility requirements and are open to learning about the company's products and services. The coordinator uses persuasive techniques to maximize revenue while maintaining guest loyalty, welcomes and assists guests, interacts professionally and promptly with colleagues and guests, contributes to team goals, and follows company policies and safety procedures.

Requirements

  • Highly motivated.
  • Sales or customer service experience.
  • Enjoy interacting with guests in person or by phone.
  • Available to work various shifts, holidays, and weekends.
  • The position may require background and drug screening, in accordance with state and local requirements.
  • Able to reach overhead and below the knees; bend, twist, pull, and stoop; and stand, sit, or walk for extended periods.

Nice To Haves

  • Concierge experience.
  • Sales experience.

Responsibilities

  • Schedule sales presentations and manage customer expectations.
  • Provide a high level of service to exceed budgeted sales presentation and volume production goals.
  • Ensure Owners and guests attending sales presentations meet eligibility requirements and are open to learning about products and services.
  • Use persuasive techniques to maximize revenue while maintaining existing guest loyalty.
  • Welcome and greet guests, anticipate their needs, and address them.
  • Interact professionally and promptly with colleagues and guests.
  • Contribute to team goals.
  • Follow company policies and safety procedures.

Benefits

  • Uncapped earning potential, including wages, monthly incentives, annual bonuses, and contests.
  • Medical, dental, and vision opportunities.
  • 401(k) opportunities.
  • Travel discounts.
  • Credit Union Membership.
  • Tuition reimbursement.
  • Professional counseling and family support.
  • Growth and development opportunities.
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