Pre-Analytical Assistant III
About The Position
The Pre-Analytical Assistant III works in the Tech Ops Department and is responsible for performing all functions of a Pre-Analytical Assistant II, as well as additional, more complex work. The role requires working independently, meeting productivity and quality standards, and recognizing and resolving routine complex problems. Responsibilities may include pending review and problem resolution, operating automated sortation and aliquoting instruments, processing electronic orders, training employees, communicating with customers, and addressing special-account and compliance-related issues. The position is based in Lenexa, Kansas, and is scheduled Tuesday through Saturday from 7:00 AM to 3:30 PM. The stated pay range begins at $18.00 per hour. Salary offers consider factors such as skills, training, experience, education, certifications, and market and organizational factors. Successful candidates may be eligible for annual performance bonus compensation.
Requirements
- At least 3 years of experience in a laboratory environment or production setting.
- High school diploma or equivalent.
- Minimal data-entry skills.
Nice To Haves
- Medical background, including medical terminology applicable to a clinical laboratory.
Responsibilities
- Perform Pre-Analytical Assistant I and II tasks as required, meeting or exceeding applicable productivity and quality standards.
- Recognize and solve more complex problems on a routine basis.
- Understand how Specimen Processing and Tech Ops affect testing departments and result quality.
- Demonstrate proficiency in Tech Ops job duties and standard operating procedures.
- Understand available resources and fill in for any Tech Ops function as needed.
- Identify issues involving specimen types and test orders, missing information, and improperly positioned barcode labels.
- With experience and training, perform basic troubleshooting and resolve automated equipment operating problems.
- Research test-ordering information using translation tables, computer systems, and the directory of services, in accordance with compliance policies.
- Understand relationships between tests ordered and specimens received.
- Complete required written documentation legibly, clearly, and within assigned time frames.
- Meet quality and productivity standards within three months of completing training.
- Validate and verify test orders as needed.
- Train Tech Ops employees and provide ongoing training as appropriate.
- Perform result entry as required for TIQ/TNP resolution.
- Adhere to Quest Diagnostics policies and procedures, including safety and compliance requirements.
- Perform pending review and problem resolution.
- Operate automated sortation and aliquoting instruments and other automated equipment.
- Communicate with customers when needed.
- Resolve problems related to special accounts and compliance issues.
- Become proficient in processing electronic orders within one year of hire.
- Perform other duties as assigned.
Benefits
- Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
- Well-being programs.
- Annual no-cost Blueprint for Wellness health assessment program.
- healthyMINDS mental health program.
- Vacation and Health/Flex Time.
- Six holidays plus one MyDay off.
- FinFit financial coaching and services.
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
- Employee stock purchase plan.
- Life and disability insurance, with a buy-up option.
- Flexible Spending Accounts.
- Annual incentive plans.
- Matching gifts program.
- Education assistance through MyQuest for Education.
- Career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
