Pre-Analytical Assistant III

Quest Diagnostics•West Hills, CA

1d•Onsite

About The Position

The Pre-Analytical Assistant III works in the Tech Ops Department and performs all functions of a Pre-Analytical Assistant II, along with additional and more complex responsibilities. The position requires the ability to work efficiently and effectively in a self-directed manner, meet quality and productivity standards within three months of completing training, and become proficient in processing electronic orders within one year of hire. The role is based in West Hills, California, and is scheduled Tuesday through Saturday, 9:00 AM to 5:30 PM. The pay range is $23.10 to $26.50 per hour. Salary offers may depend on relevant skills, training, experience, education, certifications, market factors, and organizational factors. Successful candidates may be eligible for annual performance bonus compensation.

Requirements

At least 3 years of experience in a laboratory environment or production setting.
High school diploma or equivalent.
Minimal data-entry skills.
Meet quality and productivity standards within 3 months of completing training.
Become proficient in processing electronic orders within 1 year of hire.

Nice To Haves

Medical background, including medical terminology applicable to a clinical laboratory.

Responsibilities

Perform all duties of Pre-Analytical Assistant I and II tasks when required, meeting or exceeding productivity and quality standards.
Recognize and solve more complex problems on a routine basis.
Understand how Specimen Processing and Tech Ops affect testing departments and result quality.
Demonstrate proficiency in Tech Ops job duties and standard operating procedures.
Understand available resources and fill in for any Tech Ops function as needed.
Identify specimen and test-order mismatches, missing information, and improperly positioned bar-code labels across Tech Ops work processes.
Perform basic troubleshooting and resolve automated equipment operation problems after training and gaining experience.
Research test-order information using translation tables, computer systems, and the directory of services, and understand the relationship between tests ordered and specimens received.
Complete required written documentation legibly, understandably, and within assigned time frames.
Validate and verify test orders as needed.
Train Tech Ops employees and provide ongoing training as needed.
Enter results as required for TIQ/TNP resolution.
Follow Quest Diagnostics policies and procedures, including safety and compliance requirements.
Perform pending review and problem resolution.
Operate automated sortation and aliquoting instruments and other automated equipment.
Potentially communicate with customers and provide internal training.
Resolve problems related to special accounts and compliance-related issues.
Perform other duties as assigned.

Benefits

Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
Well-being programs.
Annual no-cost health assessment program.
Blueprint for Wellness® healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one “MyDay” off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with a buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.