Pre-Analytical Assistant I

Quest Diagnostics•Las Vegas, NV

About The Position

The Pre-Analytical Assistant I provides general support functions within the Technical Operations Department. The role involves learning assigned duties and understanding how Technical Operations and Specimen Processing functions work together and affect technical departments and result quality. The assistant identifies and helps resolve or escalate specimen and test-order issues to support timely processing. The position is on-call in Las Vegas, Nevada. Pay starts at $18.40 per hour; shift differentials may apply for some or all hours worked on second or third shift. The job description notes that the listed duties are a general description and not an exhaustive list.

Requirements

  • High school diploma or equivalent.
  • Minimal data-entry skills.

Nice To Haves

  • Previous experience in a production environment.
  • Medical background, including medical terminology applicable to a clinical laboratory.

Responsibilities

  • Learn assigned Pre-Analytical Assistant I duties and develop an understanding of how Technical Operations and Specimen Processing functions work together and affect technical departments and result quality.
  • Identify problems involving specimen types, missing information, sorting, racking, centrifuging, delivery, and storage; resolve them or forward information to support timely resolution.
  • Develop an understanding of test-order compliance policies and research test-order information using translation tables, computer systems, and the directory of services.
  • Meet quality and production standards within six months of completing training.
  • Complete required written documentation so it is understandable, legible, and submitted within the assigned timeframe.
  • Report to work on time, follow attendance guidelines, and support department performance when coworkers are absent.
  • Learn additional Technical Operations and Specimen Processing functions to progress to the next level in a timely manner.
  • Perform other duties as assigned.

Benefits

  • 401(k) plan, with eligibility for all employees after one month and a fully vested company match of up to 5% of pay after one year.
  • On-call employees are eligible for a pre-tax and/or Roth 401(k) with a company match of up to 5% after 12 months of service.
  • Potential eligibility for annual performance bonus compensation.
  • Potential shift differential of 10% for some or all second-shift hours and 15% for some or all third-shift hours.
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