Pre-Analytical Assistant I

Quest Diagnostics•Lenexa, KS
•$15 - $23•Onsite

About The Position

The Pre-Analytical Assistant I provides general support functions within the Technical Operations Department. The role involves learning assigned duties and understanding how Tech Ops and Specimen Processing functions work together and affect technical departments and result quality. The position is based in Lenexa, Kansas, with a Monday-to-Friday schedule from 11:00 PM to 7:30 AM, up to one hour of mandatory overtime, and rotational weekend work. Pay starts at $18.00 per hour; eligible employees may receive shift differential for some or all hours worked. Annual performance bonus compensation may also be available. The employee identifies and helps resolve or route issues involving specimen types, missing information, and specimen sorting, racking, centrifuging, delivery, and storage. The role also requires learning compliance policies for test ordering and researching order information using translation tables, computer systems, and the directory of services. Employees are expected to meet quality and production standards within six months of completing training, complete written documentation clearly and on time, meet attendance expectations, support the department during coworker absences, and learn additional functions to progress to the next level. Other duties may be assigned. The position requires a high school diploma or equivalent. Previous production-environment experience and a medical background, including clinical laboratory terminology, are preferred. Minimal data-entry skills are required.

Requirements

  • High school diploma or equivalent.
  • Minimal data-entry skills.
  • Meet quality and production standards within six months of completing training.
  • Complete required documentation legibly and within assigned time frames.
  • Follow attendance guidelines and report to work on time.

Nice To Haves

  • Previous experience in a production environment.
  • Medical background, including medical terminology applicable to a clinical laboratory.

Responsibilities

  • Learn assigned Pre-Analytical Assistant I duties and understand how Tech Ops and Specimen Processing functions work together and affect technical departments and result quality.
  • Identify specimen-type or missing-information problems related to sorting, racking, centrifuging, delivery, and storage; resolve or forward information to support timely resolution.
  • Learn and follow test-ordering compliance policies, including researching information in translation tables, computer systems, and the directory of services.
  • Meet quality and production standards within six months of completing training.
  • Complete required written documentation legibly, understandably, and within the assigned time frame.
  • Report to work on time, follow attendance guidelines, and support departmental performance when coworkers are absent.
  • Learn additional functions within Tech Ops and Specimen Processing to progress to the next level.
  • Perform other duties as assigned.

Benefits

  • Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
  • Well-being programs.
  • Annual no-cost Blueprint for Wellness health assessment program.
  • healthyMINDS mental health program.
  • Vacation and Health/Flex Time.
  • Six holidays plus one MyDay off.
  • FinFit financial coaching and services.
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
  • Employee stock purchase plan.
  • Life and disability insurance, with buy-up option.
  • Flexible Spending Accounts.
  • Annual incentive plans.
  • Matching gifts program.
  • Education assistance through MyQuest for Education.
  • Career advancement opportunities.
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