Pre-Analytical Assistant I

Quest Diagnostics•Houston, TX

About The Position

The Pre-Analytical Assistant I provides general support functions within the Technical Operations Department. The position involves learning assigned duties and how Tech Ops and Specimen Processing functions work together and affect technical departments and result quality. The role identifies and resolves or escalates specimen and test-order issues, completes documentation, meets quality and production standards, and learns additional functions to progress to the next level. This position is in Houston, Texas, and is scheduled Tuesday through Saturday, 9:00 PM to 5:30 AM. Pay starts at $17.20 per hour. The employee may be eligible for a shift differential of 10% for some or all second-shift hours and 15% for some or all third-shift hours. Successful candidates may be eligible for annual performance bonus compensation. The role requires a high school diploma or equivalent. Previous production-environment experience and a medical background are preferred.

Requirements

  • High school diploma or equivalent.
  • Minimal data-entry skills.

Nice To Haves

  • Previous experience in a production environment.
  • Medical background, including medical terminology applicable to a clinical laboratory.

Responsibilities

  • Learn assigned Pre-Analytical Assistant I duties and understand how Tech Ops and Specimen Processing functions work together and affect technical departments and result quality.
  • Identify issues involving specimen types, missing information, sorting, racking, centrifuging, delivery, and storage; resolve them or forward information to support timely resolution.
  • Develop the ability to research test-order information using translation tables, computer systems, and the directory of services, in accordance with compliance policies.
  • Meet quality and production standards within six months of completing training.
  • Complete required written documentation legibly, understandably, and within assigned time frames.
  • Report to work on time, follow attendance guidelines, and support departmental performance when coworkers are absent.
  • Learn additional Tech Ops and Specimen Processing functions to enable timely progression to the next level.
  • Perform other duties as assigned.

Benefits

  • Day 1 medical, supplemental health, dental, and vision benefits for full-time employees who work 30 or more hours.
  • Well-being programs.
  • Annual no-cost health assessment program.
  • Blueprint for Wellness® healthyMINDS mental health program.
  • Vacation and Health/Flex Time.
  • Six holidays plus one “MyDay” off.
  • FinFit financial coaching and services.
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
  • Employee stock purchase plan.
  • Life and disability insurance, with a buy-up option.
  • Flexible Spending Accounts.
  • Annual incentive plans.
  • Matching gifts program.
  • Education assistance through MyQuest for Education.
  • Career advancement opportunities.
  • Potential annual performance bonus compensation.
  • Potential shift differential of 10% for some or all second-shift hours and 15% for some or all third-shift hours.
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